Shawmut was the first management company that I have had to deal with and I hope it is the last after this horrible experience. My husband and I lived in a condo that Shawmut was the management company for. Its hard enough going through the process of selling a home, but this company needed to make it more difficult. They avoid returning phone calls or dealing or accepting responsibility for the company's actions or lack of actions. They place the blame on others. They are also not helpful when it comes to answer any relevant questions. I am hopeful that after this experience that the condo board will fire them as a management company and obtain a new one for the sake of the other neighbors. I strongly urge everyone to stay away from Shawmut and their services, or better yet lack of services provided for the money paid!
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