Shangri-La Authentic Chinese Cuisine

The dim som at night is terrible. I guess they are expecting people to be drunk and not notice the huge difference between what they serve during the day and at night. When you complain they could care less. I would not recomend this place to anyone I liked. more

I've been going to Shangri-La in West Bloomfield for 13 years and I have never been disappointed in the food. The dim sum is fantastic. If you go on a Sunday, get there early or be prepared to wait. It will be worth the wait. The Mango pudding is fantastic. Save room for it if they don't run out. The vegetable moo shu is very good and the pancakes are fresh. You will get enough pancakes for about half of the food. Don't worry, they will bring you more but wait until you need them so they are fresh. FYI, the Shangri La has never had Sushi on the menu. more

Sushi was not fresh. Smelled SPOILED and too old to serve. Cooked food was under-done and raw in center. Waitress upset at every request (drink orders, a second menu, etc...) When each dish came, she slammed our plates down on the table loudly Food horribly salty. We could barely choke it down. When tried to send it back and order something else, we were told we could order something else but we'd have to pay for a dish we couldn't eat. Alcoholic drinks obviously watered down and VERY small in size even though they were expensive. Waitress stood beside our table after we paid in full for our food and drinks. She demanded her tip and was very pushy. She guilted my date into giving her money. I was so embarrassed. You couldn't pay me to go back here again. Cons: food undercooked/Wait staff rude and pushy more

Address: Shangri-La Chinese Restaurant, Cass Ave. & Forest Ave., Detroit, 48202 Subject: Extremely Rude Owner's Son We just had an extremely bad dinner experience at Shangri-La at the corner of Cass Ave. and Forest Ave. The bill was questionable, and the owner's son was disappointingly rude. The story happened after we received the bill from a waiter. The bill clearly printed $20.95 for half a duck. But the original price on the menu for such half a duck was $14.95. So the rest $20.95-$14.95=$6.00 must come from the 8 pancakes, the source and the green onion served along with the duck. The waiter told us $0.25 per pancake, so 8 pancakes cost $2. Logically, the rest $6-$2=$4 must come from the source and the green onion. We felt really not sure about the implied $4 charge for just a bit source and green onion??? Yes, it wasn’t much money. But you know the feeling of being overcharged. And we just wanted to find out if the bill was wrong! Half a duck: $14.95 8 pancakes : 8*$0.25= $ 2.00 A bit source and green onion: $ 4.00 or $2.00 ?????? Sum : $ 20.95 ?????? However, the waiter was reluctant to talk about the price of the source and the green onion. Instead, he asked another old man to come upstairs. But, once again, that old man simply replied that he didn't know about the price and indicated that the owner knew about the price. Anyway, this old man asked the owner's son to talk to us. This time, we were really disappointed by this owner's son's poor attitude. We explained over and over again that we only needed to find out if the bill was wrong or not. But that rude guy wouldn't even listen. He kept shouting the following words: ""If you don't want to pay, you go out to eat!! Don't eat here!!"" ""Call the police!!"" ""Fxxking..."" When we asked him to clear up the bill, he calculated as follows: ""Half a duck: $14.95"" ""8 pancakes : $ 2.00"" ""Source and green onion: $ 2.00"" Supposedly, after a straightforward calculation, the total cost for such half a duck should be $14.95 + $ 2.00 + $ 2.00 = $18.95. So, why would they charge us $20.95 ???? His response of shouting was rather irritating: ""Fine! You just want $1 off! Are you happy now?!!"" OK, I didn't want to argue with such a rude owner's son any more. It wasn't worth my time. I paid whatever final bill they gave me. And, I paid $9 as the tips (the total bill was around $50 after tax). Though I saw no reason to pay the $9 tips, I just wanted him to know that we are never supposed to be humiliated by words like ""If you don't want to pay, you go out to eat!! Don't eat here!!"" Pros: Good Food Cons: Extremely Rude Staff more

Upon reading the many reiews about this restaurant, I was hesitant to give it a chance. After all, it's a 30 minute drive from Dowtown Detroit, which made it to be a short road trip for a Sunday morning drive. But, I was hungry, and after spending a week overseas and having spent years travelling to various countries and experiencing Dim Sum all over the world, including in China, I'm a picky eater. \r \r First and foremost, the food is spectacular, the service is exceptional, and the atmosphere is cozy! You'll find everything there--from Chinese Broccoli to deep fried spicy/salty whole shrimp, baby cuttle fish to chicken feet. Of course, you'll find the typical noodle, rice, and chicken dishes too, but for a family owned restaurant in the heart of Michigan, I was very impressed at how authentic everything was!\r \r Once you enter the restaurant you're greeted by a huge wall with Chinese writing on it. The doors swing open and you're met by some of the friendliest wait staff around. And no, I never met the rude lady in black that everyone is talking about. As a matter of fact, they were all dressed in professional black uniform, but none were rude. \r \r If you want a real authentic Chinese Dim Sum or dinner experience, you have to give this place a try. I rank it up there amongst the best Dim Sum establishments around--including Windsor, Toronto, Vancouver, or Taipai! Try it for yourself...disregard the negative reviews...and enjoy! I sure did! Pros: 100% authentic cuisine Cons: The exterior sign of the restaurant was hard to read from afar off Orchard Lake Rd. more

Saw the ""famous"" lady in black described in other comments. She might be a boss or wife of a boss.\r I was just curious why she was not happy, considering that this restaunant is doing well. Probably she wants to show her ugly face to her employee, but forget to hide it before the customs. Sevice from waitresses was ok. \r \r Dim Sum might be ok, but don't order dishes. Below average and overpriced. Pros: ""famous"", haha Cons: Feeling bad after spending money. more

I""m not sure what everyone is raving about, but the dimsum here is among some of the most mediocre I've ever had. It's filling alright, but there's nothing refined about it. I wouldn't be surprised if some of the items like the bbq pork bun, which was unusually sweet, were store-bought. The Cheung Fun with bbq pork was also disappointing. All dough and like 5 bits of meat. more

When your family operates its own chinese restaurant and they only want to come here to eat dim sum, then you know this place is good. You can probably also tell that by looking at the scores of other Asians dining here in the morning and afternoon for dim sum. After we eat here, we always leave happy and with a full belly. The only thing I've ever had here is dim sum, so I can't speak for the carry out or other dishes. They offer a great variety of food, the taste is quite authentic compared to NYC and Hong Kong, and once you get seated, service is pretty fast. To ensure that you get seated quickly, you have to come around 11am-noon. Any time later (and on the weekends), you'll probably have to stand in line. Don't worry, though, it'll be worth the wait. Expect to spend about $20 per person (or more if you're really hungry). Pros: Very good authentic dim sum, good location, service Cons: Busy all the time, but that's a good thing! more

I just got back from a 17 hour flight from Hong Kong back to Detroit and the first place I had to go was Shangri-la. The food is exactly like Hong Kong. It is truly a family atmosphere. Reading all these negative comments made by other users on this site shocks me. Those comments must be made by the housewives of West Bloomfield who expect take-out to be ready in 5 minutes. Go to McDonald's then. Or better yet, learn how to cook. Where else are you going to find Dim Sum exactly like Hong Kong in Michigan? I just had the spicy clams in black bean sauce and it was great. Pros: Fast, fresh, and delicious Cons: Weekend wait for Dim Sum more

Definitely worth waiting, as you may have to do on Sundays. I recommend going with a group of more than three to be able to try the most variety. Not for the timid! more

The RUDEST two women in the USA work right here at Shangri La in West Bloomfield! It's not a one or two time thing, but everytime our family goes there (we live behind them) they are witches! Not to us alone, but everyone!. Read the other reviews, they are mentioned! It would be ok if the food was good, but it's not. As a matter of fact, they have no clue what they're doing. It's OVERPRICED, overcooked and bland. The Dim Sum that they rave about is pretty good, but that's just because it's the only Dim Sum around. Their Mu Shu is absolute garbage, hoisin also bad. One OK thing on the menu is the Walnut Shrimp, but it's pretty hard to mess that up anyway. Although it's too small for the $16 price tag. When you ask for extra sauce or walnuts because they skimped, they will charge you. BS. Stay away from this Dump. The food is below-par and the staff / women at front should go back to China. Pros: Wide doors to get out. Cons: Rudest 2 women in our country, work the counter. more

We have been coming to this restaurant for over 5 years and find the food consistent and fresh. The atmosphere is consistent and always very clean. The Dim Sum is always fresh and delicious. I travel all over the world and this is by far the best Dim Sum there is. I would definitely advise anyone who would like a wonderful experience to try this restaurant. You won't be dissapointed!!! more

I'm originally from HK so I know what is good Dim Sum .. the Dim Sum here isn't that great compared to East Lake Chinese Restarant in Troy (too bad they're closed at the moment). The wait was long but it's ok .. understandable for a Sunday. Service from the owner (the guy at the counter) and the ladies pushing the carts were good, but there's a lady in black -- she was rude !!! Very unprofessional and unfriendly ! Overall the food wasn't that great, and overpriced too. Pros: Real Chinese people running the place more

I just came back from this restaurant around 10 minutes ago. It was the worst experience ever. If you want boiled chicken put in the same brown sauce this is the place. The chicken for both of our dishes was uncooked and was in the same sauce even though we ordered two different items. Service staff is good, but the food is just not food. We asked for spicy and we got the generic for everyone's taste. The hot and sour soup had an bad coffee taste to it, meaning it got burnt and they still think it is servable. No matter what other people say DO NOT GO HERE! The food is absolutely horrible - try China Cafe in Novi it is much much much better and authentic. Really you would expect more from a Bloomfield establishment than such awful food. I go out more than four times a week and I can say that this place is the worst ever and has successfully ruined the start of my weekend! Not only am I hungry but I have less money in my pocket too! Pros: good neighborhood, open late, in a mall (with other food choices :)) Cons: Bad food (what more can you say!) more

I oder fried Vancover crab , it came too salty, soggy, overcook, dry, so... I tried to change it, but the wait staff was just sitting on the table and eating pinuts, and trying screaming at me by telling me that the owner is not here and come back tomorrow and change my crab. so I told her I just want my money back. and she was screaming at me "" I go to this place every week, and this is the first time the service was bad, and the food was not consistance and it taste really bad. and I highly recommand the service should change and the food should taste the same every day. more

Decent Dim Sum Pros: Good Food for Michigan Cons: A bit crowded on Sunday afternoons more

I have been to many Chinese restaurants all over Oakland and Livingston County, and this one by far is the best! I must agree with the other reviewers about the Dim-Sum, it was very good, if you like dumplings. I was pleasantly surprised with the service and the food. You must try it yourself to be a believer! Pros: Good egg drop soup as well Cons: Didn't like the steamed dumplings, they were overly large, and the taste was not what i had expected more

I would submit that the reviewer who came from NY did hit a bad night since having lived in Seattle, than SF and briefly in Hong Kong this would rank as a very solid place. Not overly fancy, which is great for me, but have been for dinner and Dim Sim. Dim Sum is the best we have had in the Detroit area, on par with a market like Seattle though not SF. Good, not great selection and a good value. Dinner was the unexpected surprise, one dish wonton/noodle soup was as good as I had in HK - and overall the food was very good to excellent though there was an ocassional miss. Even had Peking duck, and while not the best I - it is quite good. Not sure they do the spicy dishes as well but well worth the visit particularly for Dim Sum. Pros: Good Value, Good Food, Good Service Cons: Dim Sum crowded, ambeince a tad weak more

Maybe it's a little unfair to judge this restaurant based on our most recent experiences, we recently relocated here from New York. However, I thought the meal was fair, not excellent like I expected based on the ratings in some local magazines. I will try it again, and try different dishes. You might understand when sampling food at any restaurant, typically you are seeking a specific flavor or taste, and I didn't find it that night. Maybe it wasn't as tasty because it was carry-out, or maybe they were having an off night. Pros: priced well, friendly staff Cons: mediocre more

Some of the best chinese food available on the US side of detroit, and it is open until 2am on weekdays. It is authentic and serves chinese delicacies that are not available at most restuarants in the Detroit area. Dim-sum is served on the weekends, there are Karaoke rooms available (also with chinese songs), and the wait-staff can speak Mandarin, FuZhouHua, FuJianHua, and Cantonese. If you are a die-hard chinese-cuisine lover, this is one of the best options that I have found in the Detroit area without crossing the Canadian border. Pros: Chinese Delicacies, Dim-Sum, Open Late Cons: Location more