I have officially found my new family jewelry store and it's right here in Houston. I first went to Shaftel's jewelry store to get a ring resized and refurbished. They made me feel so comfortable and welcome that a year later when I was about to get engaged, I knew I had to go back and visit with them. Sure glad i did, too! I started with a few ideas and a conservative budget, and ended up with twice the rock I thought I could afford and an engagement ring that was far better than I envisioned (without going over budget)! It's like they were able to read my mind and figure out what was important to me in my quest for the perfect combination of design and quality. If I had to describe their store in one sentence, I'd say they're a family-owned, small business with Tiffany & Co.'s quality but at less than half the Tiffany retail price. You would be crazy not to check them out!
Pros: quality, price, service & staff