After Cinco de Mayo...they ""gets no 'mo"".\r
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I don't consume pizza on a regular basis, but EW knows quality!! I've found Marcos Pizza to be consistently ""people pleasing"" (product and level of service). I won't share a resume of pizza comparisons, but as a consumer, I WILL share my experience with this business. \r
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Picture this... May 5th...2012...Noon...85-90 degrees outside. I stopped in (on a whim) as a first timer to have a Corona, and then keep it moving! I was greeted by a pleasingly neutral decor, oven-like temperatures on the inside, and only one table of customers (so service should be good, right?). \r
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I sat at an almost ""neck-level"" bar (which gives new meaning to ""raised counter"") and felt like a kid at a table. I ordered a Corona, and decided to ""try a slice"" (another whim). The servcer was enthusiastically friendly in advising a slice of Cheese Pizza is $2.00 plus 50cents per topping (""okay, give me pepperoni and sausage""). \r
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My slice arrived quickly and with the first bite, I enjoyed a nice crispy crust! But, there's more to pizza than crust, otherwise I would've just ordered crust. :o) \r
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Toppings: Both meats seemed as if added a minute before leaving the oven. \r
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Pepperoni: Flapping, oily, and barely warm...nothing crisp or cooked about it. \r
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Sausage: Chopped up in little chunks (a lot of 'em...too many...a disproportionately large amount) and dropped on top. Same theme...barely warm, AND, a few pieces were somewhat cool, yet none seemed cooked or crisp....AND...while handling the slice, pieces were tumbling off like raisns.\r
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After inspecting and trying just the meat, I took off ALL REMAINING TOPPINGS (pretty easy since they weren't really cooked), and left them fanned out on the plate. During my entire visit, the server passed by several times, but ""NUNCA"" checked-in...""NUNCA"" asked if everything was alright....""NUNCA"" asked if I would like another beer....NADA! Keep in mind, this is a very small restaurant. \r
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I asked for my bill, and it was passed to me...over a plate of toppings...but again, no comment or question. I pay and leave. Nada ""from"" the server...and Nada ""FOR"" the server. \r
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So, again...sharing MY experience. What I'd REALLY like to know is....\r
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HOW was the staff trained? How does mgmt check service and quality levels (in & out of the kitchen)? \r
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I don't know, but after Cinco de Mayo...my business...they ""gets no 'mo"". \r
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EW
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