I had long layers,and naturally wavy hair. I wanted some bounce, and curls and hence decided to get a perm done.
I thought of having a consultation first, and wasn't sure if a digital or a traditional perm would be more appropriate for my hair. I was advised by Jen chu, the perm specialist to go in for a digital perm to get the curls and bounce I was looking for.
I got the perm done a week later, result: no bounce, no curl in my hair. Only difference - I now have frizzy hair :(
I am not too sure if a traditional perm would have been more appropriate, or whether the digital perm was not peformed properly by Jen - I did not get what I wanted. I was charged $350 for a service, that wasn't worth a penny!
Jen told me that using hair products, and styling them with a diffuser would make the perm more prominent, but even without using any products, if I just twirled my hair after washing, the curls will show up - (well, that's what a perm is supposed to do, Right???
Wrong! - when you get it done from Jen as my hair looks just the same as they used to do before I got the digital perm done. I followed her advise- use B&B hair product, diffuser to style, or just twirl my hair after shampoo - still, It's been almost a month now, no signs of perm.
Even when you get a hair trim - people around you notice - nobody even noticed that I got a digital perm as my hair look just the same.
Caution: Don't go by the pictures that Jen shows you. She showed me some pictures of the perm she had performed when I went for the consultation - Looking at those pictures, I became a bit hesitant, and told Jen that I wanted more curls that what she was showing me, and asked her if a traditional perm was what I needed to get the looks I want. She advised me against going for a traditional perm, and assured me that the digital perm will give me what I wanted. She also told me the models in the pcitures had shorter hair and different kinds of layers and assured me I'll get what I wanted.
When I got the perm done, the curls were not showing up. I told her that I didn't see the curls-she applied tons of hair product and styled my hair- and took a picture of my hair (which is now posted on their website).
Firstly, I am Model #1 (after) on the picture gallery that's on their website, but the Model #1 (before) is not me. Jen did not take my pciture before the perm, and model #1 before has straight hair, wheras I have a natural wave.
Secondly, if you are posting a picture of what your hair looks like after using tons of hair product and 30 minutes of styling, then what's the point of getting the perm done? Why spend 3 hours and $350 to have hair that looks just the same until you spend 30 minutes GETTING them styled!
Overall, I was completely dissatisifed with this service. I believe that the stylist is still learning how to perform a digital perm, and experimenting on real customers.
I would not recommend anyone to get this service done from this place, it is not worth it! I ended up wasting a Saturday afternoon and $350 and in addition to that, got frizzy hair - no bounce or curls!
Pros: customer service
Cons: false promises
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