I've been to this spa twice, the first time to get my eyebrows waxed and reshaped. I was pleased, since the "owner" did a decent job. However, when I returned for my scheduled follow-up appointment a few weeks later I was not in their calendar. The receptionist acted as though I was lying! Why would I have wasted my time parking on an early Saturday morning in the Filmore for an eyebrow appointment? Once again, the "owner" came out and said she could do it. She hastily did my eyebrows and did a very poor job at that. She seemed annoyed that I was "wasting" her time on such a small ticket item. Perhaps, had I been there for $250 massage her attitude would have changed. They lost my future business and all referrals.
Cons: Difficult parking, expensive, bad attitude