Since 1981, Sales Concepts has provided tailored training for people who work in sales, service, telemarketing, and management. Sales Concepts was founded on the philosophy that training should be productive, competitive, tailored to the individual, enjoyable, and designed to improve performance. We believe that there is more than one right way. There is no such thing as a silver bullet that works in all markets, for all people. To be applicable to your business, training must be tailored to your market, products, services, and people. Customized training by Sales Concepts allows your company to develop a continuing, focused training program that is delivered in the time and format that you specify. While everyone talks customized training, most courses are a one size fits all. A truly tailored course should be challenging, participative and let the attendees learn through experience.