We've been to Sakura over a hundred times over the last 7 yrs, it was our favorite in 2004-2005, but this last time was pretty disappointing. Our young kids like watching the teppanyaki chef make big flames, the neat chopsticks for kids, and they love sushi.
Food was not as good as we remember, & not as good as other places we've been to recently, but there was a long black hair in our 4yr old's order, tangled in the broccoli over her teriyaki chicken. We didn't complain, just removed the broccoli from the plate, maybe we should have.
They aren't very accommodating when it comes to food allergies, not sure if they just don't care, or if it's the language barrier. We have to deal with an allergy to cayenne pepper, and politely asked if we could have a substitution for the ""spicy tuna"" roll that comes with the triple sushi. Waitress said ""no substitutions"". She didn't understand ""allergy"", so asked if there was someone who understands ""allergy"", and an older man came, he nodded that he understood, but they seemed a little annoyed. I also quietly spoke to the younger english speaking waitress who seated us, just to be sure the order was understood.
They served the food quickly, They subbed a california roll for the spicy tuna roll. I don't like krob rolls, would have ordered something else to avoid a cali roll, even if just nigiri or sashimi, I was willing to pay extra for something else, perhaps a spider roll. Had a couple previous non-accomodating experiences @ Sakura since developing this stupid allergy, but I figured maybe they just had a bad day. We used to eat there very regularly for yrs--used to bring my 4 yr old to eat at the sushi bar (he loved to order his own 'tako', and watch them prepare it, he's now 10). You'd think they'd know how to accommodate regulars.
If you have a food allergy, they are more accommodating elsewhere, & the food quality is also better elsewhere. We have fond memories of eating at Sakura, but will be eating elsewhere.