I have been to this place few times and spent enough time walking around, looking pretty much every section of the collections.
1. As someone said, good collections and no doubt the place is kept bit tidy and well labelled and so on
2.The neighborhood is great, anything on the West side of the town is great especially closer to Summerlin, so very nice location, lots of parking and decent people, so comfortable to go and see coins.
3.You got to ring the bell and wait at the door for them to open, it is ok with me but not sure if everyone will feel ok, being such a huge collection of precious metals in one place, I am sure anybody would like to be careful..?
4. People in the store, Ok not bad, you can call and talk to anyone, it is not a problem, I called up the Manager on a issue I had, he did came to the front desk to talk to me, so this is also fine. They can do little better on this human relations, they have to be more pro active and bit nice to people so that no one can say they are rude in general. Rude due to arguments and fights are a different thing, I can not say anything as I did not have such experience, so someone else might have and a good customer service is 100% problem free, if two of the five folks here rated one star, that is area Sahara coins must pay attention, I would if I own such store?.
5.My greatest disappointment is the price. I will not buy again at Sahara for just one Reason, their price is awful and unworthy to pay such a huge price as someone said 5 dollars above the spot price on silver, and 100 on gold is simply unacceptable and I feel it like a robbery, sorry? that is my feeling.
6. I received a email, as I subscribed to their announcements and offers etc, as per the email, they had an offer on Bullion silver coins (I guess Buffalo) few months ago, it said no extra charges same as spot price or something along the line, that it was an attractive invitation. When I checked the price, selling price, it was not what you see on that screen, they have their own price, and it was certainly 4 or 5 dollar above the spot price, instead of buying what I went for, just got 5 silver coins, before buying I called up the manager and asked this is not what you publicized in your email. He tried to convince me with some explanation like no tax, no extra fees and such that I was not happy, walked out with five coins, this is few months ago when the silver price was about 33 or 34? because they priced 5 dollars more, that is like priced 3-4 month a head, so when I looked at the price now it is about $41 dollar by market close, and this is what I paid few months ago, it is a terrible feeling, especially the silver and gold ran like a rocket, every few months one can make a great profit, if you just buy as an investment, it is not worth to pay Sahara Prices. Again, the manager has to work here to improve, I will not buy any more with Sahara.
7. Prices are not competitive and not reasonable, period. Let every thing be hunky dory, if the price is not good, it is not attractive to me, I do not care what else is great.
that is why I can give only two star..!
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