Safelite AutoGlass

the windshield in my 2007 Silverado was cracked on a recent trip to South Carolina. upon returning home to Columbus I scheduled the replacement the next day in Worthington. apt time and est. time to complete job were right on. however my front dash panel and dash bezel were damaged in the repair. in fact there is now a 4 inch crack on both sides of my dash. calls and emails have gone unanswered. I am very disappointed in my interactions with safelite. \r either find another glass installer, or do not use the Worthington office.\r \r Bryan A\r Johnstown, ohio more

Had to have a windshield replaced on my Ford Focus from a crack, which expanded from a chip that I couldn't see because of the window-mount for my cell phone. Scheduled an appointment online (which was super easy) and went to this service center. I have one word for the experience: TERRIFIC! The staff are very courteous and helpful. When I arrived they quickly oriented me to the waiting area which - unlike many - was spacious, clean, well lit and had actual tables and chairs. Once they had my car in the shop, the service tech (Jaime) came and took me out to the shop, detailing everything they would be doing with my car. Like the waiting area, the shop was clean, spacious and well lit, which is not typical, from my experience. It took about an hour and a half (which is exactly what they forecasted) to replace the entire windshield, clean all of my windows inside and out and vacuum the entire car. I was shocked at how reasonable the price was (under $250), which was half what I expected. (Seems like you can't have auto repairs done for under $500 anymore.) I cannot say enough good about the staff and experience of Safelite at this location. I don't know if all Safelites are this well staffed and managed but, if they are, they are the best kept secret in the auto world!! Wish they did more in the way of auto repair, as I would use them for EVERYTHING! more

This Safelite location did a FABULOUS job on my car!!!! They not only replaced the shattered back window, but ALSO vacuumed and cleaned my entire car!!! Being a busy graduate student with very little free time, there was even trash and a blanket for the dogs in there (it was a mess!). They not only cleaned out the trash, but they neatly folded up the blanket in a bag, and also put plastic covers on the seats and steering wheel. This company worked hard to provide me a good deal and then they went above and beyond with the final product. Great service, and I am a VERY happy customer!!! more