This company had a tech at my door within an hour of calling them. The tech was very precise and even taught me a few things along the way. He was great at breaking down geek talk into a language that I understood. He also saw something else while working on my computer but didn't try to hard sell me anything. Instead, he explained my options and recommended some paths that I could take. I highly recommend this company to anyone looking for support.
Pros: Speedy house calls, friendly, knowledgable, good hourly rate
Cons: Doesn't support Macintosh