Dependable, caring and knowledgable are just a few words to highlight my recent experience with Roto Rooter. I had a previous plumbing company come out to look at my water heater and they didn't fix the problem. The next day, I called Roto Rooter and from the moment the woman picked up the phone, I knew they were going to take care of it I was able to get a technician out to my house within 2 hours of the phone call. Once he arrived, he wore foot coverings and was very respectable. I explained the issue and he knew exactly what the issue was. He took the time to careful explain the anatomy of a water heater and what was causing the problem. He provided a very reasonable quote and began the work immediately. Throughout the entire process, he explained what he was doing and how important it was for the water heater. Now, I have full functioning water heater and I am so glad that I called Roto Rooter. I especially like how a weekend call is not higher in price vs a weekday call. 5 starts Roto Rooter! Thank you!