My experience was not horrible, but certainly did not leave me with a positive feeling about Hacienda Oaks either. They do not update their listings available so most places on the website have already been rented. It took a while to track someone down to schedule a tour and I was instructed to call & confirm my appointment at a certain time and no one answered the phone. The person showed up 10 minutes late; she was polite, just not warm and friendly. I had to call and check back because she never let me know if my application had been accepted. When I finally reached someone on the phone she said she was busy and would call me right back - never happened. The next day I called and the same thing happened. They got my $15.00 and I got nothing.
more