top 10

Rick Case Hyundai

4.6
480 reviews
Write review
id: 39330387
marker

925 N State Road 7
Fort Lauderdale, FL 33317

marker
9 (545) 815-8850
Incorrect info? Correct your listing
Main categories:

Models

Related categories:

Sports & Recreation

,

Hobbies

Reviews
( 397 )
( 37 )
( 16 )
( 9 )
( 21 )

Best

Comfortable atmosphere while you wait for your. car. Good service department.Friendly people.

Worst

Had an appointment for oil change and tire rotation. Adviser said an hour to and hour and a half. 2 hours later I could not find the adviser. Asked another adviser, he said anothe...

service quality 8/5/2015

I just want to say how great the service advisors are, especially Tom Owen and Samantha Mancuso. more
Reply | Report abuse |

Staff and pleasant environment 8/5/2015

Always have confidence in service - never feel like "pushing" work on me. Super-pleasant waiting (free fruit, access to PC, access to wifi, large windows, TV, newspapers) - pretty good, eh? more
Reply | Report abuse |

Happy to change dealer 8/2/2015

Dealer closer to my home. Very happy with the service I received. more
Reply | Report abuse |

Customer service. 8/2/2015

Ernest Bynes is the best!!! Every time I have came to get service on my car, he gets me in and out. He is very informative, he make sure I receive great customer service and leave as a happy customer... He is awesome!!! more
Reply | Report abuse |

Waiting area 7/31/2015

I find that the noise from the music in the showroom along with the TV, makes the area very uncomfortable. I contacted Rick Case once and suggested he go to Park Hyundai in Gainesville FL. The waiting area is peaceful, and enclosed. they serve hot cookies freshly made, and there is a TV feed where you can see your car being serviced. Ernest is very nice. I think that the waiting area needs to be enclosed as I have seen at other dealerships. Am I the only one to complain? Do you ever answer? I have written about this before. When I need a new car, I may go elsewhere like back to Coconut Creek Hyundai. more
Reply | Report abuse |

extended warranty and recalls 7/30/2015

service reps were unsure what was covered under a recall/extended warranty more
Reply | Report abuse |

Staff is alway pleasant 7/30/2015

I don't feel like I'm being hustled. I'm not being sold anything I don't need more
Reply | Report abuse |

Wonderful 7/29/2015

My car leasing experience was great & my salesman I was referred to Marty, by my friend was awesome. Also Mike in financing was great. I would highly recommend Rick Case to everyone. \r \r --Posted as a service per authority of business, review written by customer. more
Reply | Report abuse |

awesome service 7/28/2015

awesome service, always on time and accommodating more
Reply | Report abuse |

convenient 7/28/2015

Ok waiting time more
Reply | Report abuse |

Love car, do not love projected service 7/27/2015

I bought a used car 3 mo. ago and love it. I brought it in for oil change as requested by dealer. I was told nothing was wrong with the car but they wanted to do 610.00 dollars worth of routine work on the car only 3 mo. after buying it. I called the dealer who said that did not sound right and he would get back to me in 24 hrs. He did not and it has been over a week. I did do the oil change and rotated, balanced and aligned the tires though I do not understand why the tires were necessary but flushing out all the systems so soon seems wrong to me too. I pd for extended full warrenty and did expect routine maintence but 600 dollars every time I come in for a routine checkup? more
Reply | Report abuse |

good people, good service 7/26/2015

good people, good service more
Reply | Report abuse |

customer 7/22/2015

Good service. more
Reply | Report abuse |

Personal Attention, Knowledgeable Professional Service 7/22/2015

I always ask for Tom Owen, the Service Advisor at Rick Case Hyundai, Ft. Lauderdale. He is knowledgeable, friendly and Professional. Tom is also very thorough and makes sure that all the needed is completed and that I am satisfied. Tom always gives me the attention I need when I bring my vehicle in for service. He is always at the ready to go the extra mile to explain and answer any questions I may have. I always ask for Tom when I call or come in. In addition, the service is fast and the vehicle is always returned to me washed and looking great. more
Reply | Report abuse |

greetings was over whelming 7/22/2015

They were really nice and ready to serve customer more
Reply | Report abuse |

Friendly service 7/20/2015

The service advisors are always very friendly and knowledgable. My car is usually serviced within a reasonable amount of time. The dealership is immaculate. more
Reply | Report abuse |

John Galindez 7/20/2015

Very professional and courteous. No problems whatsoever. more
Reply | Report abuse |

Elantra 2nd service 7/20/2015

Everything good and fast. Tyre rotation too expensive at $25 more
Reply | Report abuse |

The customer experience 7/19/2015

My service manager Ernest is the best. He is one of your best is not the best employee you have. Ernest makes you feel like family and that he is truly looking out for you. He is always pleasant and takes the time to explain what is needed with the car. He's the best! more
Reply | Report abuse |
< Previous 6 7 8 9 10 11 12 13 14 15 16 Next >
badge