When using Rent-Max, please understand that when a house is put with the service, Rent-Max is unable to appraise,inspect or show property for anyone. That means that no matter how good bad or ugly something is, they have it. You also must keep in mind that Rent-Max is ADVERTISING for the landlords.....the homes are not Rent-Max homes. That means that its the companies job to provide every option available to each client it serves, not matter what those homes may be or look like. Rent-Max has been in business for over 13 years and works with anywhere between 850 to over 1000 available homes at any given time. Look in any local paper and you will see that Rent-Max works with 75% of everything in there, so unless you want to live in an apartment complex...Rent-Max is the best bet for any single family housing in the area. The service charge you pay is minimal compared to the monthly prices of the homes, the amount of money you save on move-costs, and the overall selection of homes they have that you will never see anywhere else. Its also clearly stated when you talk to them that its not a one day service...which means they work with you every day until you rent something. Its impossible to expect that you are going to rent the perfect home within one day of looking. Jumping into the first thing you see is definitely not the best idea...thats why when i move i give myself 30 days to look...which is the same amount of time they guarantee you a home in. All i can say is that i use their service every time i move and ive never had a problem, ive always gotten the best homes, and they always treat me right...so i give them 5 stars.