This is without a doubt the single worst meal I've had, delivered or in the restaurant, in the last year - maybe longer. The unfathomably unappetizing food was only topped by the attitude I received when I tried to get my order corrected.
When I was on the phone with them, I first placed and order for a meatball sub but quickly changed my mind and switched that to a philly cheesesteak. When the order came, they sent me both a philly cheesteak and a meatball sub. When I called back to have the bill fixed, the man on the other end put me on hold for 5 minutes before putting on the attendant that actually took my order. He promptly told me that I needed to be more clear when ordering on the phone and that it was my fault. After a lot of haggling, he agreed to fix my bill and was adamant about sending someone over to pick up the sandwich (which I had no interest in eating anyway; the sandwich looked disgusting).
Bummed but still hungry, I dug into my philly cheesesteak. Cheesesteaks aside, it was one of the single worst sandwiches that I've ever eaten in my life. Fries (ordered well done) were undercooked and raw.
I wish this story ended there, but I'm still waiting for the delivery guy to come and pick up this monstrosity of a meatball sub.
By the by...why doesn't Yelp give the option to rate something zero stars? This place certainly qualifies. As a matter of fact, I kinda wish they allowed negative stars for the kind of experience I had.
Pros: I avoided vomiting and haven't had to go to the hospital yet
Cons: Everything else.
more