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Re-Insulate America, Inc. - 7 Reviews - 309 Main Street, Farmingdale, NY - Construction & Repair Reviews - Phone (888) 473-8860
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Re-Insulate America, Inc.

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309 Main Street
Farmingdale, NY 11735
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(888) 473-8860
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Reviews

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Best

Quick and efficient, I felt like the installers were doing the job as if it was their own home..

Worst

Avoid at all costs!!! If I could give a zero rating I would. During the first season after the insulation was installed (2009-2010), I discovered some cold spots. Reinsulate Am...

Editorial review from Citysearch 11/29/2013

Follow up - Mr. Freiss invited me to sue him in court if I wanted to recover what I paid his company for the work he never performed. I did. I won a full settlement in July 2013. He has not had the sense to pay the court's judgment, opting to prolong this ordeal. To his detriment, since the court has imposed an additional $1300 in fees and interest, and will continue to add interest until the debt is paid. On the Re-Insulate America website it states that it has never received a customer complaint. That is not the truth. There is at least one extremely unsatisfied customer that has complained.\r \r I do have their attention, though - I put up a copy of the judgment that was filed with the Suffolk County Clerk, along with a negative review - it was taken down within a few hours. more

Great Care 12/9/2011

Quick and efficient, I felt like the installers were doing the job as if it was their own home.. more

Professional 12/9/2011

They arrived on time. They did a great job, professionally and efficiently. I would highly recommend this company for this kind of project. more

Honest 12/9/2011

Came in quickly and worked well with my roofer -- we did this as part of a roof replacement. Didn't try to sell me anything unnecessary -- Brad actually took the time to show me several issues that were HVAC related instead of insulation. Did have an issue with a hole in a closet ceiling (gap due to a fire sprinkler) that resulted in a closet full of cellulose, but the guys did a great job cleaning it up. more

These guys know what there doing 12/9/2011

These guys know what there doing and they do it for a fair price. Blown in insulation is not rocket science. But some of the other vendors made it seem that way. more

Great Job 12/9/2011

worked fast and cleaned up when done more

Avoid! Avoid! Avoid! 12/1/2011

Avoid at all costs!!! If I could give a zero rating I would. During the first season after the insulation was installed (2009-2010), I discovered some cold spots. Reinsulate America (RIA) was made aware, and he offered to come and fix the problem. Made numerous appointments, each of which RIA cancelled at the last minute, sometimes just hours before expected arrival. During the Spring of 2010, I opened up an interior wall (not the one with the cold spot) at the opposite end of the house, and discovered that no insulation had been blown into that section either. RIA said that was impossible. Offered to come back, scan the house with an infrared scanner, and fix the problems. Another heating season went by, with lots of empty promises, excuses and last minute cancellations. By the end of summer 2011, I contracted with a company to repair stucco and water damaged sheathing on the upper two floors of my home. Upon exposing the damaged sheathing, I discovered that there was very little insulation installed anywhere. Many areas were missed entirely. RIA was advised of the extent of the problem, sent a work crew a couple of days later to assess the extent of the problem and made an appointment to return. In the meantime, I needed to stop work for a week on the stucco restoration to wait for him to come back. He never showed up, never called to cancel, could not be reached, A scenario that had been played over 20x before. I had a third party assess the problem, and found that what little insulation was blown into the walls was of such low density as to be completely ineffective, and could possibly lead to condensation water damage down the road. Fiberglass batt insulation that was installed in the attic spaces was also done incorrectly - it was not fastened tight to the walls, instead allowed to hang in the breeze. When pushed to respond to this by ServiceMagic, (how I found them), RIA initially denied that there was a problem, accused me of cleaning up and removing the insulation, and eventually offered to return, but given the track record of broken appointments, I did not think I would ever see this in my lifetime, so I asked for a refund. His response was that it was always about the money and that he would see me in court. I understand from several insulation contractors that I have contacted that the fact that some areas do have some insulation, it is going to be difficult and costly to fill those areas to a proper density (3.5-4 lb/cu ft) because the little existing stuff will present an obstruction that will make it difficult to blow new insulation in. I am left with no other alternative but to hire someone who actually knows what they are doing and are trustworthy enough to get it done - correctly this time. Don't waste your time with this company - you will not get your money's worth. He does not honor his warranty, does not do the work correctly to begin with, and from his point of view, his company can do no wrong. If you are one of the unfortunate people who have used Reinsulate America in the past, I would hurry up and get an energy assessment - just to be sure what happened to me didn't happen to you too. more

Do the job correctly 1/8/2010

Brad and his crews did not do the job that was contracted for. The attic was supposed to be done properly the first time and after a second showing the job was still did improperly. He threatened us with court procedures and liens against the house. I called him telling him to just finalize the job so there would be No hard feelings and he said the job was performed to standards. This even after he was told that an energy audit was done on the home and found the attic to be wanting for insulation in many areas. Pros: on time Cons: Didn't back his work more
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Additional information

  • Neighborhoods:

    Farmingdale, Long Island City, Long Island
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