I must agree with Spencer above...the owner and his wife are two of the rudest a'holes I have ever dealt with. I have purchased 5 r/c aircraft from them over the years, and countless parts. Today is the straw though, I will no longer spend my money at this shop.\r
I will say that the hired staff has been friendly and helpful, some very much so. But today, during checkout, the owner's miserable wife interrupted me, grumbled, slapped my receipt down on the counter and walked away without so much as a thanks.\r
I sincerely hope that others who have been treated this way will take action.