We went to RC Fowlers for the first time on Sunday July 12th because we had a buy one/get one free coupon from the Entertainment book. We thought it would be a good way to see if we liked the place without spending a lot of money. The coupon clearly stated ""Valid anytime. Dine in only."" with no other restrictions written. We told the waitress that we had the coupon and she acknowledged that we could use it with what we were ordering. We ordered and ate, and gave her the coupon along with our debit card. She returned to the table and said ""The manager is strict with coupons. Since you got a pizza at the special price of $5, you can't use this coupon."" Not being in the mood that day to cause a scene (which I normally would), we paid the bill. How wrong is that -to agree to publish a coupon then not honor it. The sad thing is, they'll be the one to lose money because then, it would have simply been a $5 pizza they would comp us. However, we WILL return to use the coupon, and next time we'll order more expensive entrees (likely the buffalo cheesesteak at $8.50 or the supreme pizza at $11.50) and they'll have to comp one of those. Then that will be our last visit to the place - we frequent restaurants quite regularly but only those that do what they say they will do and offer good customer service. RC Fowlers did not fit that description.
Pros: Food was rather good for the price
Cons: Didn't honor coupon - poor customer service