Quality Frames & Art Gallery

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3663 Bee Caves Rd Ste 4F
Austin, TX 78746

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(512) 328-3631
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Quality Frames & Art Gallery - Austin, TX
Quality Frames & Art Gallery - Austin, TX
Quality Frames & Art Gallery - Austin, TX
Quality Frames & Art Gallery - Austin, TX
Quality Frames & Art Gallery - Austin, TX
Quality Frames & Art Gallery - Austin, TX
Reviews
( 6 )
( 2 )
( 0 )
( 0 )
( 1 )

Best

I am a local artist and have know Greg and Carol since the early days of Quality Frames in Westlake. I have always received really good professional advice from both of them. Th...

Worst

They were fast. Other than that everything else was TERRIBLE customer service. I have worked customer service for a while, and this is some of the WORST I have ever experienced. N...

November 2, 2011 11/2/2011

I am a local artist and have know Greg and Carol since the early days of Quality Frames in Westlake. I have always received really good professional advice from both of them. Their framing craftmanship is wonderful, lending extra beauty to anything they frame, and they are so quick to see just the right combinatrion to enhance a particular piece of art. Pros: null Cons: null more
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Saved the day 5/27/2011

I'm the manager of a competing frame shop in the westlake area. A short time back, we were struggling with a very dificult mat design. I contacted Quality frames and art and asked for assisstance with this project. They completed the project and had it back to me the next day. The workmanship was perfect, as was their sense of cooperation, even towards a competitor. Thanks guys you saved the day! more
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Great experience! 8/18/2010

Outstanding workmanship, huge frame selection, friendly staff. Will use and recommend them in the future. more
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None better! 6/15/2010

I've used several frame shops around Austin. These folks have their act together. They not only sold me an AWESOME frame and mat design, but they took the time to "teach" me what proper custom framing is all about. Believe me, taking your art to a professional, knowledgeable framer makes ALL THE DIFFERENCE! more
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FABULOUS 6/23/2007

I have had 3 pieces of original art framed here and all have been extremely well done. Each one got HUGELY better in terms of appearance. I was floored by each one. WOW. Carole does a GREAT job in helping you pick out the RIGHT frame. They have ZILLIONS of frames too. Really a high-quality place. And whoever said something about their "attitude" ... lordy, these folks are very very very straight. JUST THRILLED with what i have had them do. HIGHLY recommend the place. Pros: Great selection of fabulous frames that redefine your picture! Cons: A little pricey, but worth it. more
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Great product 10/9/2006

These people helped me get two large projects done in a short time & did them to perfection. Every person i dealt with there was helpful. They aren't the super bubbly all smiles sales person we are all used to seeing, but i am not that kind of customer either. I think the first reviewer might not understand people have different personality types. This is an Austin owned business that has produced a custom mat job that has impressed everyone who has seen it in our office. I will continue to use them in the future. Pros: Great product. Good customer service Cons: They have a lot of business (b/c they're good!) and therefore sometimes have a 1-2 week turnaround more
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User review by csaucuir 4/10/2006

Ths customer service is one of the best I have ever scene. Quality is excellent. more
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Terribly RUDE People 8/21/2005

They were fast. Other than that everything else was TERRIBLE customer service. I have worked customer service for a while, and this is some of the WORST I have ever experienced. Not only were they rude, but they were very condescending and sarcastic. Not only in their speech but in their manerisms as well. They have perfected the art of treating other people as if they are stupid. i will never go back and I persuade other not too as well. DONT GO PLEASE!!!!!!!!!!!!!! People like this shouldn't be allowed to treat people the way they do. If they hate their job they should find something else. Thats all I have to say. Pros: Speedy, if they choos Cons: RUDE, irritable, sarcastic more
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Need a frame? Welcome to the place. 8/18/2005

If you need something mounted, framed, shadowboxed Quality Frames is your place. The staff is helpful in giving you ideas to show off the pictures you wish to frame for any type of room. They also have an impressive art collection from various artists including local talents that change frequently. more
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From Award-Winning Framing Designers & Fine Art

Owner Message

  • From Award-Winning Framing Designers & Fine Art

Editorial

  • In Short
    For anything and everything you need framed, mounted or put in a shadowbox, Quality Frames & Art is the place to go. Their welcoming staff offers a multitude of ideas to make...

  • 11/1/2006 Provided by Citysearch
Additional information
  • Hours: Mon-Fri 9:30am-6pm ; Sat 9:30am-4pm ; Sun Closed
  • Payments: American Express, Visa, Master Card
  • Neighborhoods: The Cache, Las Brisas
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