Prince William Home Improvement

They were a great team that kept me in the loop during the entire process. The crew cleaned up very well after the work was completed. more

A truly enjoyable experience from the sales staff to the office personnel keeping me informed of my project expectations. more

PWHI did an amazing job on our patio! From the first meeting for the design and pavers selections to the final product, the entire experience was pleasant. They even handled the HOA application and once we got approval, were able to get started the very next week. The crew was super professional and very clean. Their work was top notch and they did a great job of cleaning up after the work was done. I would definitely recommend PWHI for patio work to my friends and family. more

Truly professional in all aspects. Kept me informed throughout as the project progressed from one stage to another. Installers were highly proficient and were a pleasure to watch work and interface more

Working with Prince William Home Improvement was excellent and a pleasure from start to finish. Fatima and the team provided frequent updates and status reports. Oscar and Juan are very skilled. Both men worked efficiently to construct a solid and good looking deck which we started enjoying immediately upon completion. We choose the right company and are totally satisfied. more

Very happy with entire experience. New deck looks awesome and was done quickly. Some of the hardest workers in the business. Thanks! more

The workmanship performed by Prince William Home Improvement was exquisite. They were very timely in completing the installation of our stone paved patio and upgrade to our current deck to include new maintenance free posts, wrought iron railings and steps to match current decking material. From the design consultant to the installation team, the project was completed beyond our satisfaction. My family and friends will enjoy our new deck and patio for many years to come. I would recommend PWHI to family and friends with no question of their workmanship, professionalism, product, or customer service. If you want a custom designed patio or deck, PWHI should be first on your list. more

The screen room constructed by Prince William Home Improvement (PWHI) is a beautiful work of art. The next time we decide to do any kind of addition to our home, we will definitely contact PWHI. The team that we worked with, was nothing but personal and professional. I have already told all of my friends who performed the work. more

They did an excellent job, better than i was expecting. Installation occurred faster, there was rain end of week so they brought in extra crew to complete installation before rain. They made a few no cost recommendations regarding steps installation and it turned out very well. more

We had a great experience with Prince William Home Improvement. There was a very helpful man who came out and gave us a quote and talked us through the process and the choices. They took care of our HOA regulations and were very quick when completing the work. Overall, we are very happy with our patio and would do business with them in the future. more

Prince William Home Improvement professionals really did a great job with the recent project at my residence. The process was easier than I thought I would be. It was affordable and they really went out their way to ensure I was comfortable. I will get more work done by them in the future...that's for sure. They are good!! more

Overall I consider PWHI to be pretty to very good. They are pricey and I feel I could have gotten equal quality and size of deck with the same materials from another vendor for a fair amount less. PWHI did not use any strong-arm sales tactics although Nick is a very convincing sales rep. I noted several spelling and grammar errors on their paperwork and contract to which Nick stated he would have their management staff make corrections and he thanked me for my feedback. I also noted that the warranty info in the contract was somewhat contradictory. Reading the fine print I found that transfer of the warranty to another/new homeowner was good for only 5yrs. I asked for and received 10yrs. The overall quality of the work was pretty good and the speed at which the job was completed was excellent. Some very clear quality and attention to detail issues should be addressed by the PWHI management to their construction crews: Try to ensure any print stamps on lumber are hidden from view or facing outward away from easy sight, all corners, joints, and seams need to be perfect and clean-up should be perfect (no mis-alignments or sharp edges, rails need to be perfectly flat and level, and balusters need to fit correctly, not a single nail, screw, or piece of plastic to be left behind on the ground). Finally, I would like to say that the entire staff that I dealt with were very friendly, polite, and professional (PWHI gets big points for this). Again, PWHI is a bit pricey and their quality and materials is nothing different than you can get elsewhere, but I do believe their overall professionalism and service are excellent. One final note: Rodolfo, the Lead of the construction team that built my deck was great, friendly, knowledgeable and understanding/accommodating. more

We needed a new deck and chose TREX from Prince William Home Improvement. We had a very professional team of people from setting up the permits, to getting approval from the HOA, to the actual installation. The finished product is wonderful. The only thing that could have been better is that we asked for one thing to be done to the deck once they were done but we were ignored. We felt as soon as we paid them they were gone. A better followup/communication after the job is done is what is needed. We still love our beautiful new deck. more