Precision Toyota of Tucson

I LOVE the car and everyone was very nice and considerate. I really feel I got exactly what I wanted. more

I have never had such horrible service when buying a car in my life. BEWARE! Do NOT buy a used car from this business! I will break down my buying experience, and hope you take caution when dealing with these people. First off, during the sales process, they showed us a vehicle that had ""just come in"", found out later they had it for days. It was dirty inside, but we were solidly assured it would be professionally detailed BEFORE we picked it up in 4 days. It was not. That actually took 2 weeks. Then they promised the passenger sliding door would be repaired, as well as a rip in upholstery, and the AC. We addressed these issues with salesman, sales manager, and finance, all assured us it would be fixed no problem. AFTER we signed all papers and the deal was done suddenly the cost of the repairs was too high and they did not want to do them. The used car manager, Tommy, was very rude when we called, even yelled at myself,, and my husband. Finally 7 weeks after the purchase, and our trade in was sold, they got the repairs done. In addition, they took 6 weeks to get our plate to us, and only gave us a 2 week temp, which expired, and wee had to MAKE them get us another (they are too cheap to pay the $8). They told us they were doing a safety inspection, and oil change, and held it for 3 days...for a safety inspection and oil? Yet, when it was returned the windshield fluid was EMPTY, brake fluid almost empty, and transmission fluid less than half. A major part of a safety inspection is topping off ALL fluids, which tells me it wasn't done. In addition our oil light was on, and we came to find out they didn't change it, only added oil! After they finally did the ac repair they promised, with much argument, the van started having throttle issues, and fuel injection. Mind you this van is only 4 years old. Now, in less than a week, the van is unsafe to drive. The dash warning lights are ALL lit up, thee speedometer and RPM gauges do not work, as well as gas gauge, the gear indicators are all lit, so you cannot tell which gear you are in, the airbag lights are on, and the bags will not engage in an accident, and it keeps wanting to stall, as well as spitting out thick, black exhaust that sticks to my driveway. I took the van to our long time mechanic and they informed me that it appears no safety inspection had been done at all, and the oil was not changed. So Precision lied about that. Finally we paid a LOT of money for a bumper to bumper warranty, and found out the company they use covers very little, putting the expenses on us. Buyers beware, do NOT buy from these crooks! Royal Kia was far better. more

I thought the sales person was excellent and helpful. Also very knowledgeable. more

Having decided on a RAV4 we visited three dealerships. Two Toyoto, one Honda. Of the three, two sales people mentioned that there are two things people hate going to, one the dentist and two to purchase a car. I was 19 when I had the former removed, the latter is on the top of the list. I am 78 y/o. On the 1 - 10 scale, Erika, gives Dan Molin a 10; I give the highest I can any car sales man, an 8. more

Both the salesman and the finance manager were great people to deal with. This was the first time in a long time that I bought from a Tucson dealership. Precision Toyota was great to work with. more

They were interested in what I was looking for and not pushing things on me. Very considerate of my time. more

Everyone at the dealership were very professional and helpful!! Jim Crooks did a fantastic job with my purchase!! more

Working with Darryl and Louis. They were polite, funny, helpful, considerate. I've run out of superlatives. The test drive route was appropriate, fun and covered almost all aspects of driving. more

Non-pushy salesperson, Mark. Comprehensive knowledge of Toyota cars. Very personable and real person. more

Simple flexible low pressure knowledgeable not time consuming more

Everything from start to finish no hassle or pressure. This transaction changed my life more

The first experience was excellent. Very professional and I rated everything excellent more

Most professional - all the way! I have worked with Carlos before and he is superior! I wanted to comment on the cleanliness of the Precision Toyota property-inside and out. I am always aware of how bright and clean the surroundings are as well as the people who work there. Thanks. more

This dealership in incredible! I have bought many new cars at many different dealerships and the team here is by far the best! If you have any concerns about your car, they rectify the problem very QUICKLY. I will buy all of my cars from Precision in the future.? more

Customer service was excellent from the time we walked onto the lot someone was asking us what we needed or who we wanted to see without being over-bearing. more

The reason that we return to Joe Micoletti and Precision Toyota (since 1991) is the level of service and care for the customer. Also,the hassle-free transactions .... look for the car you want, drive the car that you want, sign the papers, and then out the door with your brand new car! Quick, clean, easy. We also add that a big part of this whole transaction is the professionalism of Joe, and the entire staff, the honesty and competitive prices. more

The salesperson let us test drive on the hwy which was important to us because we were unsure of how the hybrid would perform. She also found us the color we wanted and let us test drive the actual car we would buy. more

I would just like to tell anyone who is interested in purchasing a new or used vehicle to go to Precision Toyota. Make sure you ask to have Albert Gianquinto for your sales rep. He is honest,a fabulous sales rep. and will make sure you get the car for your needs and budget!!! After having a horrible experience with CarMax I was very hesitant to go to any other dealer. With my guard up I contacted Precision Toyota expecting to get the same kind of run around and nonsense I got from CarMax. To my surprise I was contacted by a very professional, and nice sales rep (Albert Gianquinto). He made the process of buying my beautiful 2011 Toyota Camry very easy. I would highly recommend him to anyone on the market for a new or used car!!!!! Thanks again for everything you did.. more

James Golden did a great job of understanding what we wanted in a new vehicle. The vehicle features we really wanted were not very common but James and the Precision team were able to find the vehicle we wanted and get it delivered. The purchase process was quick and the business department was efficient. more

James Golden has been a pleasure to work with. He defies the 'car salesman' stereotype and I never felt pressured or uncomfortable while he was helping me find a car. Even more exceptional is that he continues to stay involved with follow up and scheduling of some minor service needs. And he arranged to get me a ride to work w/o my needing to go through the shuttle service. I will definitely recommend him to anyone looking for a Toyota. more