I came in to be fitted for ski boots while in the area for a conference. I had e-mailed ahead of time and received an immediate phone call from Dave Hinz, a master boot fitter. He and the staff were helpful in telling me how to get there, how long it would take, shipping the boots home, etc. Dave was very particular in fitting me with boots. He was also patient (I am very picky about anything on my feet). I am extremely pleased with my boots - they are cozy, comfy, and I can't wait to try them out this winter!!
Pros: Master boot fitters, excellent customer service