Pest Away Exterminating INC

I was forced to use my landlords crappy exterminator to get rid of a these bedbugs. 9 visits later they were still eating me alive. They sent in a second company and they soaked the landlord for 12 visits. I had stopped paying rent, but i had to live in an infestd apartment. I spoke with a Landlord tenant attorney who actually reccomended these guys. They were great. They attacked the apartment in a way nobody else had. They used some new fangled heat technology and found nests in places nobody else bothered to look or spray. In under 4 weeks they had gotten my place down where i got no bites. They even wrote a letter to my girlfriend stating I had no more problems. I paid them myself and will be deducting it from future rent as per my attorney's direction. The conclusion is that most landlords dont want to spend for a reputable company. Pros: great service, great technology more

I had this clothe moth problem that was eating at my expensive sweaters for 2 years. I had been through 3 exterminators that did not solve a thing. These guys explained the whole process, they came in with this heat machine and deep treatment. It has been 5 months and not a single hole. When you talk to them you just get a good sense that they know what thye are doing. I don't understand why other well known places cannot solve somthing that has been around for hundreds of years. This place has a real nice staff, and showed up rigt on time. Definate keeper for all my pests, hoefully this is th end of pests forever. Pros: Really good company, effective service more

It wasn't easy, and it required a lot of vacuuming and some cash, but Pest Away saved my apartment. Those nasty biters are gone now thanks to Pest Away, and I can sleep again, and visit friends again: I got my life back. The staff is friendly and helpful but firm about procedures; they need to be. Follow their directions and you too will be good to go. If they could solve my problem, they can solve yours. There is hope. Pros: Excellent staff, answered all questions, worth the price more

I am just paying my respects here, for finding Pest Away on this site. I have a brownstone that had this rodent problem for the longest time and nobody seemd to be able to solve it. These guys are like scientists in the way they were able to determine how they were entering the place and where they nesting. I undertsand why they were rated Best in NY , by NY mag. Pros: Very effective in problem solving more

These guys I found to be really nice, smart and patient. I saw them written up a few times iin the Daily News and NY magazine so I called them when my cheap landlord kept sending me their crappy exterminator. They are more expensive than most, but they were worth it because they give you so much info and walk you through the process. I have not been bitten in 2 months. This is the first time I can say that since getting those little bl**d suckers 15 months ago. Pros: professional, nice, and capable Cons: Dont work sundays more

I decided to finally abandon the yellow page non sense and do some solid research to find a place that would solve a incredible rodent problem. I was pleasantly surprised by the consistent high ratings and amazing coverage of Pest Away. Dateline, Prime Time LIve, CNN, Front page of NY times, and dozens of green and environmental places. I figured this is a must try. I went in with high expec tations and somewhat skeptical at the same time. These guys were superb on all levels. They call you back, they show up on time, the techs were very nice and gave you a comforting feeling that they can solve it. They ended up solving my problem and 6 otehr apartments in the building. The managament co was amazed themselves and I think they ended up using them in other places. The owner is Jeff E. He is a nice guy and talked me out of monthly service, that was refershing. Pros: experienced, highly rated and researched, and GREEN more

Thanks to Pest Away I can sleep again! When I discovered I had Bedbugs I thought I would never sleep again. Those creatures are worse than vampire bats....In a panic I called around to various exterminators they laughed at me - told me it would take months to get rid of and were totally unsympathetic. I spoke to Jeff at Pest Away and my problems were solved - not only did he ""hold my hand"" thru the entire process of extermination. He checked up on me. The employees at Pestaway were patient and informative...and within a matter of weeks I could breathe again. And better yet sleep again! THANK YOU!!!!!! I recommend them A++ more

After reading through all these great reviews and a couple iffy ones, I had no choice but to call these guys to help with my bed/buggs horror. I had paid thousands to two other companies that did nothing to solve my problem. Jeff and his crew kept me very calm, answered all of my 10000 questions and they delivered. They are certainly not the cheapest, but they warranty their work, and they actually solve it. How anyone can have a bad experience with the operation I witnessed seems strange. Thank jesus and Pest Away i am bed /bugg free for over 3 months now for the first time in over a year. Pros: very good service,professional, reliable and honest Cons: dont work sundays more

I have been a landdlord for over 30 years. i have had difficult #rodents problem over the years. I have used no less than 20 different exterminating places over the years. I almost came to the conclusion that they were all crappy. However, I must admit through alot if research of one of my tenants, they found Pest Away, who were very thourough, and essentially solved a long standing rodent problem in a short period. This was done safely. My experiences were quite positive. They were right on time for each appointment, kept to their prices, and were courteous and professional. I am pleased to see that there is such a quality exterminator out there. Pros: Bets co. i have seen in 30 years more

We paid Pest Away $400 to get help with out rodent problem. They had to come to our apartment three times over three months (two of those times, I waited for them and they simply did not show up, and I had to call to reschedule). We still have rodents running around and when I called to complain after the second frutiless visit, the idiots over there told me it was my fault for not installing a door sweep. During those first two visits no one ever suggested installing a door sweep. I installed one and we still have vermin. Very unprofessional and horrible customer service. Cons: cutomer service, inexperienced exterminators more

I have to say that I was somewhat unimpressed with this company. While others report PCOs coming for 4 hours to thoroughly treat a 1-bedroom apartment for bedbugs, the Pest Away PCO was only there for 20 minutes on the first spray. Plus, he was 2 and a half hours late for the appointment. He was very personable, but it was clear that he was far from a bedbug expert. He came back a month later to retreat when the problem reappeared, and spent maybe 45 minutes that time, spraying a mixture of an IgR and Suspend SC. So, for the $650 I spent, plus $200 on a vacuum and another $100 or so in chemicals that we sprayed ourselves, we received just over an hour of face time with a PCO. He did throughly spray our entire apartment, but it seems other PCOs that are more familiar with bedbugs do oh so much more. (The PCO stated that he was overworked - doing 10+ bedbug treatments a day on some days.)\r \r That said, if everything works, I'll be incredibly happy. I wouldn't wish this on anyone (except maybe politicians and incredibly gifted research scientists, so that maybe a mix of legislation and new treatments can stop this mini-plague). But we'll have to wait and see.\r \r The main thing is to follow their instructions - vacuum daily, spray Permacide in cracks and crevices and anywhere else they may hide, and launder and bag all clothing. (Among other things.) But we easily put 100+ hours into this, while our PCO put very little effort in. Maybe it's not as bad as some of the message boards state. Or, maybe it is and we're just at the beginning of a long, drawn out battle.\r \r The people on the phone are friendly enough and act as part-time counselors when necessary, and Jeff (the owner) seems like a good enough guy, but overall my experience was OK, if slightly disappointed. Pros: Friendly PCO and office staff. Cons: Unknown quality, lack of throughness, expensive. more

I have a nightmare of a landlord. He sent in some of the crappiest exterminating companies u will ever find. Afetr several moths of batlling it out with the bedbuggers, and seeing my 9 year old daughter get eaten alive I did my own research and after speaking with dozens of exterminators that just seemed like they did not have more than a 0th grade education I found Pest Away. SO knowledgable, SO nice, SO informative. Their reputation is all justified. They made me feel warm secure and guided me thur this hell. It is now 9 weeks and not a single bite on myself nor my daughter. Pros: excellent desrved reputation more

I had a hell of a rodent problem in my place. Between me, the super and the building exterminator we thought we had the place sealed and prtected. The problem persisted. I bit the bullet and called in Pest Away who had by far the best credentials, Best of NY, CNN and much more. these guys were really good. they found the problem they treated in the walls, sealed it up and have not had a sign since. It was a good decision. Pros: Great expertise, solves tough problems more

After a really bad experience with Brdwy ext. I dound these guys alos in the area. The diff was immediately evident. They came they explained, they were thorough, and they got paid deservedly. Getting bit every night for months is not a life. Pest Away gave me back my life. That is worth alot.\r Pros: very good company more

i HAD THE WORST BED/BUG PROBLEM THAT WAS TAKING OVER MY LIFE. AFTER QUITE A BIT OF RESEARCH I FOUND THE SAME CO. THAT WAS HIGHLIGHTED IN NY TIMES, CNN, DATELINE, TODAY SHOW, NY MAG BEST OF"" AND MUCH MORE. PEST AWAY CHARGED MORE THAN MOST BUT THEY WERE CLEARLY THE MOST COMPETENT. IT TOOK ABOUT 4 WEEKS TO ERADICATE. BUT ITS OVER NOW, THANK U JESUS. Pros: GREAT SERVICE, AMAZING EXPERTISE more

I had three other companies over 6 months make my bed-bug problem healthier. I spent a ton of money, had no social life and was miserable. I was reccomended to this company by NYU health PHD's. They were right on. I saw the difference in these guys right away. Smart, nice, efficient. They got rid of my problem in under a month. Thank god for these guys, Pros: Best guys u will find for bed-bugs Cons: the whole world does not know how good they are more

I had this pest problem and after many conversations and a lot of calling I found this guy, Jeff made me feel I was not so crazy.. Call this guy he will talk you through any problem with knowledge. Thanks Jeff and the team of hard working people.. I will call you again but I hope not soon. Pros: service, price, knowledge, results more

Very good company, solved a horrendous problem using no pesticides. Nice and professional group, would use them again. more

After having a few bad ex[periences with some larger well known names, I did my research and found Pest Away. The right choice made all the difference. They were nice, smart, and solved my proble after one visit. I would definately use them again. Pros: solved hard problem, effecient, smart more

This is the only company that is recognized for their safety with children. This was of prime most importance. They actually got rid of a horendous pest problem safely around my baby. Pros: Safe, and effective, professional more