Anthony took the time to explain the repairs needed and got them done in the time he said it would take. I think I was most impressed with the fact that he had everything he needed in his van - I didn't have to wait for him to run out for parts/supplies like other plumbers I've had. As he was explaining the repair to me, I got an idea in my mind of what I thought would be a reasonable price, and he was right in the range I expected - no bad surprises. Finally, near the end, I said, "oh yeah - can you tell me why this handle keeps falling off my bathtub faucet?" No problem, he replaced a tiny, missing set-screw at no charge. He's my hero today! This was my first time calling Parzival, I will definitely keep them in my contacts list for any future plumbing needs. Prompt, clean, helpful and professional in every way.
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