NEVER SHOP at PARTY TREE at 2160 East 116th Street Carmel, IN 46032-3213. I Bought a costume for my husband to wear to a party. It is too large. We tried to return it to find something else. --No return and no exchanges allowed. I told them I had no idea and was not told before purchasing it. They said it's on the receipt. I said: ""If I have a receipt it is because I have already purchased it and can't return it. Why didn't the store clerk tell me all sales are final prior to ringing me up?"" I will find out who it is and discipline them but I am not taking the item back. I asked for the district managers name so I could take the complaint to the next level and was told that would do me no good because it is family owned business. In other words she was letting me know there was not a darn thing I could do about it.
Wow! This kind of customer service will keep this store open during times when all other stores are doing their very best to keep customers happy. My business will go to a more reputable party store and I will spread the word as far and wide as I can about boycotting Party Tree.
more