We bought a tent trailer and was told by Robert, and employee at Pappy's that if we paid him he would fix our broken lift cables, and promised to have them done in 2 weeks. We paid him upfront. In 2 weeks Robert told us that the mechanic had been fired and the owner, an new mechanic at Pappy's promised to have it done in a week. We kept checking in with Robert, and after 3 MONTHS, we went to Pappy's picked up our trailer, and it had not been fixed, or even looked at, and now another month has gone by, and all we get are excuses and put of as to why we haven't gotten our money back that we paid to have it fixed. Robert tells us he doesn't have the money any longer, and the owner said he doesn't know anything about it.
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