JavaScript is not enabled.
Palace Cafe - 70 Reviews - 605 Canal St, New Orleans, LA - Cajun Restaurants Reviews - Phone (504) 523-1661

Palace Cafe

Claim
marker
605 Canal St
New Orleans, LA 70130
marker
(504) 523-1661
Incorrect info? Correct your listing

Photos

Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA
Palace Cafe - New Orleans, LA

Reviews

( 19 )
( 22 )
( 11 )
( 2 )
( 16 )

Best

The seafood here actually tastes fresh and like it came from the sea. It’s well seasoned, well cooked and with quality ingredients. A step above the rest.

Worst

We happen to go there for Sunday Brunch and had to wait for a bit even though we made reservations.. it was very crowded and noisy. The ""band"" a two guy band was playing great m...

Much Better Places in the French Quarter 6/25/2011

Went for the Sunday Brunch and was disappointed. Service was bad, food was cold, not worth the money. With so many good restaurants in New Orleans and nearby in the French Quarter, I'm surpised they keep open. more

Much Better Places in the French Quarter 6/25/2011

Went for the Sunday Brunch and was disappointed. Service was bad, food was cold, not worth the money. With so many good restaurants in New Orleans and nearby in the French Quarter, I'm surpised they keep open. more

Pick this place instead of Bubba Gumps 6/21/2011

The seafood here actually tastes fresh and like it came from the sea. It’s well seasoned, well cooked and with quality ingredients. A step above the rest. more

Rehearsal dinner cancelled after date had been confirmed 6/17/2011

Had a rehearsal dinner cancelled after having it confirmed, and had the date given to another party. Terrible service, nobody in charge, and left without a reservation after having a confirmation by phone. Never even got to eat at the place, but if you are serious about the event you are booking, stay away from the Palace Cafe. There are many good places in New Orleans with better service and more serious about their business. more

Rehearsal dinner cancelled after date had been confirmed 6/17/2011

Had a rehearsal dinner cancelled after having it confirmed, and had the date given to another party. Terrible service, nobody in charge, and left without a reservation after having a confirmation by phone. Never even got to eat at the place, but if you are serious about the event you are booking, stay away from the Palace Cafe. There are many good places in New Orleans with better service and more serious about their business. more

""Good"" Food, Bad Front of House 12/26/2010

Our experience at Palace Cafe was not the dining experienced promised that can be surprising in three simple and reasonable points: 1. The front of house was incredibly rude upon entry into the restaurant. Instead of being welcomed with a ""Good Evening and welcome to the Palace Restaurant"" a petite woman barked ""Do you have a reservation?"" It was not a polite request, but literally a snobbish demand. We asked if they'd please call us when the table was available as it was an hour's wait, but the request was refused. I'd expect some accommodate from such a high-end reputable establishment. 2. We didn't want to leave and decided to stand out the hour at the bar. I was ignored for 5 minutes by one bartender, Rory, (the one directly in front of me) until another bartender saw me and fulfilled my drink order. 3. ALL the food serve, was room-temperature or semi-warm. NONE of the dishes were served fresh and hot. This means that they essentially couldn't even reheat soup adequately. However, despite all of the above, we received excellent service from Leonard. While he was assisting our waitress he really shined. Leonard warmed up our bread, brought us extra condiments, was polite and incredibly friendly. He even made us laugh a couple times. The quality of the food was good -- nothing to go wild over, and nothing that was truly terrible. it was ""good"". more

"Good" Food, Bad Front of House 12/26/2010

Our experience at Palace Cafe was not the dining experienced promised that can be surprising in three simple and reasonable points: 1. The front of house was incredibly rude upon entry into the restaurant. Instead of being welcomed with a "Good Evening and welcome to the Palace Restaurant" a petite woman barked "Do you have a reservation?" It was not a polite request, but literally a snobbish demand. We asked if they'd please call us when the table was available as it was an hour's wait, but the request was refused. I'd expect some accommodate from such a high-end reputable establishment. 2. We didn't want to leave and decided to stand out the hour at the bar. I was ignored for 5 minutes by one bartender, Rory, (the one directly in front of me) until another bartender saw me and fulfilled my drink order. 3. ALL the food serve, was room-temperature or semi-warm. NONE of the dishes were served fresh and hot. This means that they essentially couldn't even reheat soup adequately. However, despite all of the above, we received excellent service from Leonard. While he was assisting our waitress he really shined. Leonard warmed up our bread, brought us extra condiments, was polite and incredibly friendly. He even made us laugh a couple times. The quality of the food was good -- nothing to go wild over, and nothing that was truly terrible. it was "good". more

Good 8/5/2010

My boyfriend and I ate here a few weeks ago. We didn't have a reservation, but were seated promptly. I had checked the website for dresscode specifications and it said 'upscale casual'. There were plenty of people in there in shorts, tshirts, and flip flops. So we definitely felt over dressed. Everything we ordered was good. The waitress was helpful, nice, and always around exactly when we needed her. She was only a little annoying when she gave us a comment card and, almost like a used car salesmen, spoke for a whole 3 minutes about herself and how wonderful she is and that by giving her a good review we would be keeping her from getting fired. Just a little wierd, but I'm a concierge and I always tip too much and NEVER write anything negative on comment cards. Otherwise, it was good. I would like to go back. more

Good 8/5/2010

My boyfriend and I ate here a few weeks ago. We didn't have a reservation, but were seated promptly. I had checked the website for dresscode specifications and it said 'upscale casual'. There were plenty of people in there in shorts, tshirts, and flip flops. So we definitely felt over dressed. Everything we ordered was good. The waitress was helpful, nice, and always around exactly when we needed her. She was only a little annoying when she gave us a comment card and, almost like a used car salesmen, spoke for a whole 3 minutes about herself and how wonderful she is and that by giving her a good review we would be keeping her from getting fired. Just a little wierd, but I'm a concierge and I always tip too much and NEVER write anything negative on comment cards. Otherwise, it was good. I would like to go back. more

First Class Cuisine 5/21/2010

The service is top-notch. The cuisine - perfect. Every meal is made and served with great attention to detail and was very tasty. Portion sizes could have been a tad larger. The meal prices were about average for the French Quarter high end restarants, but the drink prices were off the charts! 2 Grey Goose Cosmopolitan's were $28.00 YIKES!!! Pros: Wonderful Food & Atmosphere Cons: Drink prices way too high... more

First Class Cuisine 5/21/2010

The service is top-notch. The cuisine - perfect. Every meal is made and served with great attention to detail and was very tasty. Portion sizes could have been a tad larger. The meal prices were about average for the French Quarter high end restarants, but the drink prices were off the charts! 2 Grey Goose Cosmopolitan's were $28.00 YIKES!!! Pros: Wonderful Food & Atmosphere Cons: Drink prices way too high... more

I love this place. 2/1/2010

I love this place it is always very good! If you go at certain time and what you want is not on the menu... more

I love this place. 2/1/2010

I love this place it is always very good! If you go at certain time and what you want is not on the menu... more

I love this place. 2/1/2010

Emily Provided by Partner
I love this place it is always very good! If you go at certain time and what you want is not on the menu just contact them because they will make i... more

I love this place. 2/1/2010

Emily Provided by Partner
I love this place it is always very good! If you go at certain time and what you want is not on the menu just contact them because they will make i... more

Wonderful EVERYTHING 7/9/2009

This restaurant is the total package with flavorful food, fantastic atmoshpere and top notch service. I love this place! Shrimp Tchefuncte - a favorite. Turtle soup - excellent. The salad with fried oysters is superb. Just a few of my favorites that stick out. Pros: Food, Atmosphere, Service Cons: Parking more

Wonderful EVERYTHING 7/9/2009

This restaurant is the total package with flavorful food, fantastic atmoshpere and top notch service. I love this place! Shrimp Tchefuncte - a favorite. Turtle soup - excellent. The salad with fried oysters is superb. Just a few of my favorites that stick out. Pros: Food, Atmosphere, Service Cons: Parking more

Awful Experience 6/27/2009

We just visited this restaurant tonight. Although we had a reservation at 8:30 it took 30 minutes to seat our party and another 30 minutes for our server to take our order. My dinner order was wrong, and the server argued with me about what I had ordered. Then, after another 20 minutes of waiting I finally had my order but my fellow diners with done with their dinners. We decided to stay for dessert, and I ordered a dessert wine. About 10 minutes after everyone else's desserts were delivered and they had started eating, the server informed me that they were out of the wine I ordered. Not only was there no acknowledgement that any of this was a problem, but nothing was comped on our bill. Lucky for me, I was the one paying the bill. This place was recommended by our hotel and we had great expectations. Big disappointment. Cons: Horrible Service more

Awful Experience 6/27/2009

We just visited this restaurant tonight. Although we had a reservation at 8:30 it took 30 minutes to seat our party and another 30 minutes for our server to take our order. My dinner order was wrong, and the server argued with me about what I had ordered. Then, after another 20 minutes of waiting I finally had my order but my fellow diners with done with their dinners. We decided to stay for dessert, and I ordered a dessert wine. About 10 minutes after everyone else's desserts were delivered and they had started eating, the server informed me that they were out of the wine I ordered. Not only was there no acknowledgement that any of this was a problem, but nothing was comped on our bill. Lucky for me, I was the one paying the bill. This place was recommended by our hotel and we had great expectations. Big disappointment. Cons: Horrible Service more

Dont go there if you want good food.. 8/6/2008

We happen to go there for Sunday Brunch and had to wait for a bit even though we made reservations.. it was very crowded and noisy. The ""band"" a two guy band was playing great music on the stairway and the service was ok.. It was a bit confussing to tell who was who!! We had too many people waiting on us. The apps were ok but somewhat dry. But the REAL KICKER was my dish.. I had a shrimp dish that had some sort of sauce, shrimp, and mushrooms.. BUT the rice after two take backs where CRUNCHY!! We had to tell a Mang that didnt work there but worked at Dicky Brennens.. and he brought my plate back with spagetti to try. He was great but the food was just not so. Pros: on canal Cons: food was blahh!! more
< Previous 1 2 3 4 Next >

Menu for Palace Cafe




SUMMER SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 9/30/2018

Owner Message

  • This classic New Orleans restaurant, located at the foot of the French Quarter, serves contemporary Creole food in an upbeat and lively grand café.

Editorial

  • In Short
    Housed in the old Werlein's Music building, Palace Cafe features an airy, split-level dining room with an art nouveau staircase, towering iron columns and ochre-yellow walls that...

  • 3/30/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri: 8am-10pm, Sat-Sun: 10:30am-10pm
  • Payments:

    Master Card, Discover, Visa, American Express, Diner's Club
  • Neighborhoods:

    French Quarter - CBD, Central Business District
badge