Pacific BMW

I ordered my 2013 M3 from Greg at Pacific BMW. He worked miracles and it was a nice smooth experience. For those who don’t know, this is the last year of the last naturally aspirated V8 M3, everything from here on out will be turbocharged. That means the car is in huge demand, so it’s hard to get a “good” deal. Not only that but finding a dealer that would arrange European Delivery was even more difficult because BMW changed some rules that caused ED of an M3 to count against dealers allotments. \r \r Greg not only gave me a great deal, but he was able to convince his management to move forward with ED. The best part? No drama! Greg was always clear and upfront with me. He answered question quickly, even after hours and the weekend. \r \r So a great deal, no drama, and a dream car on a fantastic adventure in Europe; couldn’t be better, and Greg enabled it all. Funny part of the whole thing? I still haven’t met him in person! He is in Glendale, and I am in Seattle. The wonders of the Internet more

Found Greg on the site after my last CA quit working for BMW.\r Picked up a X1 35i on a 335i lease swap out last weekend. Communications was all via email, super responsive, found the car I wanted and everything was already done before I got to the dealership, was in and out in under 40 minutes. This is the way car shopping should be. Will be back when my lease is up. Thanks Greg more

My wife wanted to get her dream car! When I asked sher what she wanted, without a hitch she said a BMW. I married her because of her good taste, amongst other things. We went to Pacific BMW to ""look"" around and see what would be available to us. As we walked through the door, we met Artour S. He introduced himself and asked what we were looking for.\r \r Let me tell you we spent the day with Artour looking over all our potential options. When I mean all day, I mean entered at 1:30pm and left with the car at almost 9pm. Mind you we didn't think we were going to walk out with one, but hey things happen for a reason!!!! While the day progressed we saw 3 series (lease/buy), used 5 series... etc. Once we saw our options we decided on a new 2011 5 series since they were looking to move these for the 2012's. Artour found one on the lot that was what we were looking for. It had all the options, color and general appeal. We felt that his service made the purchase of our new BWM worth while and would be willing to recommend him specifically to anyone looking to buy a new or used BWM. Thanks for making our time there memorable. more

I am another happy customer of Greg Poland, just took delivery of a X6 from him today! I think he delivered total 5 cars today, but I don't feel I am being left out while I was there. He came checkup on me and told me what is going on. Greg has been very helpful since my first email and through the process of searching the car, explain the lease pull-ahead and finally closed a good deal on X6. During the process, we changed our mind on colors and options many times, Greg keeps great patience with our request and helped all he could in our email thread with 97 messages. I am thrilled to have him in the area that I can always go back for my next BMW. more

Have owned eight BMW's over the years, but our recent purchase of a '13 535i was the first BMW that we've purchased new. Lot of hesitation about buying new, but working with Greg on the ED delivery process was an absolutely positive experience. Working with someone that's experienced in the ED process is such an added plus, I don't even know where to start- as a funny aside, I had stopped at an Audi dealer several months ago to inquire about their ED program, and the salesperson gave me a puzzled look and then proceeded to ask me why I would want to buy and take delivery of a car here in CA, then have it shipped to Germany...oye!\r \r With Greg-as mentioned above, he's had lot's of experience with the ED process, great communication with me throughout the entire process, very fair pricing offered that required ZERO negotiation/haggling, no BS when it came time to sit down and settle-up on the purchase transaction. Oh, and the dealership made me a more-than fair offer for my '06 M5 that I ended-up selling to them two months after purchasing the new 535i.\r \r Bottom line- you can't go wrong working with Greg! Highly recommended, and I hope to have the opportunity to work with him in the future on another ED delivery.\r more

Greg rocks!! He is the best CA ever!! He is really there for you... has your best interest in mind and not just doing a sale....don't even think twice, call him!! more

Just got my Alpine White/Fox Red M3 through Greg Poland. \r \r I first emailed him on Monday, looking for a pretty specific M3. He managed to find exactly what I was looking for and, over the course of 179 Emails, with an average response time of less than 2 minutes, we closed a very fair deal (much better than any of the Bay Area dealerships gave me) and got the car from Pacific BMW to me. Sadly, I never got to meet him in person throughout the process, but look forward to sometime in the future. \r \r Zero BS, instant responses and went out of his way to find the color and option combination I wanted. (literally, he sent about 25 ""How about this one?"" emails!) Have the car and love it! Thumbs up for Greg. more

Because my wife's car was getting old and in the shop, we decided to get a new car. I contacted Greg last Thursday from the recommendations on this forum and we were able to get the deal done on Saturday. We had plans later on that evening and were in an out of the dealership with a car in 2.5 hours! The experience was completely straight forward and he made it easy and got a great deal.\r Best car buying experience I've had and will recommend him to friends and family without hesitation. more

Ray the sales guy rocks!! The best! more

5 stars for Greg Poland @ Pacific BMW\r \r Here's my reasons:\r - I made a complicated purchase : European Delivery in Germany + PCD in South Carolina + out of state purchase - everything was flawless with Greg\r - his price was very competitive, nothing even close in my state TX for the same car\r - once I picked the configuration, he gave me detailed quote - no BS, no hidden fees\r - final price was exactly as the initial quote, no surprises\r - while the car was in transit, he even provided screen shots from his tool about the car's whereabouts\r - he answered my emails even after office hours, from his phone, helped me out every time\r - he followed up making sure everything went well during the deliveries\r - practically bought the car over the email - how convenient is that !!!\r \r Highly recommend him for BMW purchase (including European Delivery, Performance Center Delivery) more

They have been soo good to us! more

Best experience I ever had with a salesperson in leasing a vehicle. I will come back asking for him. more

Thanks for all the help! EXCELLENT COVERAGE & overall service and warranty. more

Greg Poland was SUPERB - he clearly understands how to complete an internet sale. \r more

This was my first visit to Pacitic BMW for service on my 2011 5 series and my expectations were exceeded. After receiving a service warning yesterday,\r \r 1. I called this morning and was treated with hospitality and with a sense of urgency to help.\r 2. My arrival at the dealer was highly organized and the service advisor, Galo, was a professional in identifying the issue and setting expectations for solutions. He was also friendly with my kids, which is a plus.\r 3. The waiting area was comfortable and with all the right amenities. The shuttle service was prompt and the drivers were professional and friendly.\r 4. My car was ready earlier than expected. Upon pick up, I was pleasantly surprised at how clean it was, right down to the armor all'd tires.\r \r I've found my go to Southland Bimmer dealer! more

Just leased a 550 from Greg. The whole process couldn't have been easier. Greg took the time to answer all my questions and moved fast as I needed a car ASAP b/c my 535 was declared a total loss. His follow thru was exceptional. If you are in the market for a new BMW, do yourself a favor and get in touch with him soon before the selection this month dwindles. more

Greg got me a good deal on ActiveHybrid 5 with flawless negotiate process. (offset the premium of Hybrid vs 535i) He made it deliver at my front door on Sunday morning. I would like to say and shout out a ""Thank you"" to Greg. I will pass on my awesome experience around. more

Greg was great to work with - from the deal, to the order process, to the pickup. It was the best car buying experience that I've ever had (by far). Greg always kept me updated of the status of the car - from getting me the production number, to the Vin, number and sending the mybmw links. more

HUGE Thanks to Greg Poland for making this happen on short notice! You are the man. Very smooth transaction and he's very on top of things. I would highly recommend him just like the others here. more

these people aren't trust worthy at all. They sold me a lemon and don't standby what they have sold. more