I'm a little biased because I know the owner. I knew OutToday.Com was his company, so I gave him a call because I had work that needed to be done. I was surprised to see him come out himself for the service call. He came out and did an estimate for me. I checked around with others, got some other estimates, and he came in at a good amount. He gave me a bit of a discount, which was pleasing. The only thing that probably wasn't so great were some problems we ran in to from a lack of planning. We walked together for the estimate, and I didn't think to say anything either, as we were kind of rushing through it. He ended up cutting a hole through the wall and into a supporting stud. It did no harm to the structure of the house, but replacing the stud extended the timeline of the project a couple of days. Other than that, it went okay. The end result was pretty good. It looks a little bit like they had to improvise in places, but it's an old house and has lots of interesting problems. I'm a stickler for appearances, and I'd probably have to do all the work myself to get it up to my standards, but the overall quality was good. They were careful not to mess anything up, and took great care with my hardwood floors, which are easy to scratch. I might have some other work for them, if my fussiness doesn't drive them off. They're good enough to warrant giving them some more work.