Oak Park Electronics Inc

I took my 32' Sony to Oak Parks, four months ago. They said they would look at it and give me a call the next day. I never got that call. The second day I called them, and was told they hadn't had a chance to look at it yet. After two weeks of my calling and usually getting the voice mail, I was finally told that my tcom board was bad. By this point I didnt even want to fix it anymore, but they said the part was already ordered and it would be in the next day. The next day no part came. A week and a half of waiting and the part finally came in. I was told it would be installed that day, and ready for pick up the next day. When i arrived at the shop the next day, i was told that they didn't get around to fixing my tv. i'm pretty technically inclined, so i figured i could probibly put the part in myself. when i asked for the tv and the part that i had already paid for, i was told that neither was even at the store. The tech said he would have them bring it in for me, and call when it could be picked up (could tell he was saying anything to get me out of the store). I call and go to the store every other day for a month constantly being told "it's coming", "there's nothing i can do". At that point they started pretending they had no idea who i was or that i had ever had a tv there! lawyers are getting involved as we speak. Save your self the trouble and go somewhere else, these guys are a joke. Pros: null Cons: null more

William from Oak Park Electronics came out to my home a coule weeks ago and fixed my 52in flat screen tv....I was very Happy with my results and he was a very pleasant man....Im def going to use them fagain for any TV problems i have in the future and recommend them to EVERYONE i no:)))) Thank you so much for all ur help....just a FYI, i did my reshurch befor calling anyone and OPE was the Best deal with the BEST results....THanks again, Gloria Pros: null Cons: null more

Once again competitors are writing reviews. The review after this one is definately bogus. Oak Park would never charge for any services that were not done and we strive for complete customer satisfaction. It almost looks like a child wrote the review since it repeated itself so much. We give free estimates in the shop and in home usually just the service call of 55 which if repaired would be part of the repair charge, but sometimes no charge at all for in home estimates. For over 35 years in business, we have never had any complaints with the BBB. I trust that you use common sense in reading all reviews. Thanks, Oak Park Electronics Inc. Pros: null Cons: null more

Stay as far away from OAK PARK as you can. These people are untrustworthy, incompetent, give you the run around and take money for services not rendered. Pros: null Cons: null more

Last review on Precision TV's page is from Oak Park Electronics, this claim has no merit, This is one of two accusations from Oak Park Electronics that we (Precision TV) has written negative reviews on them. We at Precision TV believe that is unethical and bad business practice and we 100% deny this accusation. As for years we have been recommending Oak Park Electronics for repairing items that we do not service such as camcorder's, microwaves, DVD players and other small electronics, and for the most part Oak Park is one company that we do not get complaints on, which leads us to believe they are a good company, and believe it we do hear plenty of horror stories involving other companies. We will not be recommending Oak Park any longer. more

This company should be known for the worst service ever. . I bought a Samsung TV from Circuit City a few years ago and recently started having problems with the set. I called OAK PARK ELECTRONICS to fix the problem. They said it was two panels and should take about 2 weeks times. It is now 3 almost 4 months waiting and still not fixed. They have never called me about the delays. I have always had to call them and they say they will call you back but they don't. According to them the part is now back ordered. I went into the shop to find out the status of the part order, 1st off they could not find my information, 2nd their shop looks like an electronics grave yard. after finally attaining the part numbers. I called samsung to find out that the parts that were needed are readily available. As the owner of a service company I coulnd't imagine that I would be in business long if I used these same practices.. NEVER USE THIS COMPANY, if you do don't say I did't tell you so. more

I have been taking my electronics to Oak Park Electronics for years, They have always done right by me. Even when it was less expensive to replace than to repair, they never once charged for their time to look at the unit and tell me it would be cheaper to buy new than to fix. When they have fixed, they prices were always quite reasonable (usually less than many of their competitors). If I ever had a problem (rarely) with a unit after one of their repairs, they always took it back and remedied it as quickly as possible. I have recommended the place to others and those who went there were quite pleased with the work and price. BTW, I have been a customer for 20 years. more

A poor review by Ted07 is further down the list. You can click on the name in blue that wrote the review and see what was done also the same day. Competitor gave bad review and then great review for his company. This is not right. We strive for complete customer service and have never, never asked anyone to write any reviews for us. I think if the service is good enough and they are satisfied, then they will do it on their own. Thanks, william kaleel-owner/svce mgr. Pros: null Cons: null more

I've used Oak Park off and on for electronics repairs for over 30 years. I honestly didn't know they were still out there. more

My Vizio GV47 inch LCD stopped working. I researched the issues on the web and the problem seemed to be a bad control board. I priced the board alone and it would have been over $200 for the parts and shipment and it would have taken over a week. Other research revealed this type of issue generally cost's between $400 to $500 to repair professionally. William the tech trouble shoot the board and found that the whole board did not need to be replaced but simply a capacitor and BT fuse. He fixed the issue with a solder tool and the TV working back in 2 hours. I paid half the price most places would have charged. There would have been no need to replace the whole board, his troubleshooting saved me over $200 dollars. more

I had another shop come to check my tv and they charged me $90 to tell me what was wrong. After paying that and waiting 3 weeks they told me they were not able to find the part to fix it. I called Oak Park Electronics and they came the next morning. They were not only much cheaper than the other shop but they had the parts needed with them in their truck. I would recommend this place to anyone and everyone. William, the repair guy, was very friendly. Great service. more

I read many of the comments/complaints and agree with all except the positive ones. Pros: none Cons: bad customer service more

This story had a very frustrating start because I called another local Raleigh TV repair company and after six weeks and $90, my TV was still very broken and I was very angry. They said I needed a special part, and it never came in, then they never showed up for scheduled appointments and on and on. Pros: Completely reliable, good pricing, will not disappoint Cons: None! more

Our flat-panel TV developed a problem powering on. I called Oak Park, and William came out the next day. He arrived on time, and repaired the TV on site, in 90 min flat! Replaced some capacitors on one of the circuit boards - it made me a bit nervous when he pulled out his soldering gun... He did Excellent work! I hope I never need electronics repairs again, but if I do, I'll certainly call them again. Pros: quick, efficient, neat, pleasant, prompt more

Don't believe all you read! Yes, William came out that day, charged $55 (to be paid by check or cash), promised to get back with estimate. I have made many, many calls over more than three weeks. Never get to speak with William, only his brother. Pros: Can't think of any! Cons: No follow through. more

These guys will work until the job is done. i had a convergence issue with my big screen tv, these gentlemen quoted a price over the phone, came the next day and fixed the problem. If we weren't already big enough fans, when a DIFFERENT problem surfaced seemingly related, they came back out for FREE extremely fast and approached the new problem. when THAT part was faulty, they ordered the new part from the factory at NO ADDITIONAL COST! these guys will tell you they just want to make sure the customer is satisfied and i really trust that it is the truth. I highly recommend them, it is so hard to find service like this, oak park electronics is a true rarity. Pros: professional, knowledgable, courteous, hard workers more

They were there on time. Very reasonable and a pleasure to deal with. We thought it might cost a fortune and therefore would have just paid for the diagnostics and finished it there. They were so pleasant and the price was so fair, I would not hesitate to call them again. The TV works like new. Thank you Pros: Very professional Cons: none more

I called this company at 1:30 and by 4:30 my TV was fixed and working better than ever. I think that speaks for itself. Oh, and the technician took the time to look at another minor problem we are having with another TV as well. Pros: Quick, affordable, honest Cons: None more

My HD tv had green shadows and lines on dark scenes. William took his time to locate just the right problem and fixed it. My tv is back to looking great! I would definitely use them again!! Pros: Came same day! Fixed tough problem! more

These guys are the absolute best electronics repair service that there is. I have used other "recommended" shops in the Triangle and none have even come close to the service that Oak Park Electronics provides. They came out the day after I called, were prompt and quickly diagnosed & repaired the problem on my Samsung 52" LCD TV. William was very nice and exremely professional. He explained the problem to me in terms that I understood. When he handed the the bill I was pleasantly surpirsed at how reasonable their rates were. I HIGHLY recommend Oak Park Electronics for all of your repair & service needs. Don't waste your time or money anywhere else! Pros: VERY Reasonable Cost, Fast service, Very professional Cons: NONE more