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Northwest Motor Sports - 12 Reviews - 400 River Rd, Puyallup, WA - Apparel Reviews - Phone (253) 256-4600
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Northwest Motor Sports

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400 River Rd
Puyallup, WA 98371
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(253) 256-4600
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Main categories:

Apparel , Used Cars, Trucks & Vans

Related categories:

Automotive , Retail Shopping , Car Dealers

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Northwest Motor Sports - Puyallup, WA

Reviews

( 11 )
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( 1 )

Best

My husband and I have been searching for a new truck for what seems like weeks now. We drove pretty far out of our way to see the selection at Northwest Motor Sports. We were not ...

Worst

I see that this place has a 5 star rating from everyone. Thats fine, great, cool. I dont know how many people started their journy to NWMS online but I did, and let me tell you. I...

Internet sales rep. 1/31/2012

I see that this place has a 5 star rating from everyone. Thats fine, great, cool. I dont know how many people started their journy to NWMS online but I did, and let me tell you. I started by sending an email to NWMS via autotrader for a truck they had on their lot that I liked. I sent an offer. He replyed back a day later giving me what looked like an automated response asking for my phone number and they wanted to call me. I told them I didnt have a phone at the time (which is true) and I would only be able to email for a few days. After that I didnt hear back from the person at all. So I go to their web site, send them another email about the truck 1 week later, after not hearing from anyone. I get a little different response saying they sent me info and was curious if I had received it. Which I hadnt. So I email them another offer early one morning and even add my new phone #. About 6 hours pass and I still didnt hear a word from them. Now you might think thats not that long, well considering that A dealership across the road from them would send me an email response to all my questions within minutes, 6 hours for a response is a long time. So I tell them if they dont want my buisness then tell me and to stop waisting my time. Needless to say, they never emailed me back. Go figure. Well maybe Im the only one that didnt receive quality customer service, I dont know. Maybe they were super busy and some reason their computers crashed. I dont know. But In my opinion, it shouldnt take 1 week to get a response back. more

Great service 1/27/2012

My husband and I have been searching for a new truck for what seems like weeks now. We drove pretty far out of our way to see the selection at Northwest Motor Sports. We were not disappointed. The sales guy we were working with was awesome; he really did care about our finances and finding us the perfect truck. We drove off the lot that day with our new 2005 Chevy Silverado. more

Well trained workers! 1/20/2012

Loved the great customer service. You knew exactly what you were doing the whole time. more

Thanks! 1/16/2012

Loved this so much! True experts in the field. Never any problems and you took care of everything. more

elise.spv87sy 1/9/2012

My boyfriend and I recently bought the coolest truck I have ever seen from Northwest Motor. I may be biased thinking it is so cool, because it is ours, either way it is awesome! We got a great deal on a 1999 F-250, which has surprisingly low mileage. They also lifted it for us there too. We love the truck and could not thank North West enough for being so helpful when we bought it. more

Enjoyed their selection. 12/21/2011

Enjoyed their selection. Lots of nice trucks to look at. I would come back for my next one. more

always followed through 11/17/2011

I've bought 2 of my own trucks here, and brought my cousin to get his also. Nice guys. never had any problems and always followed through on their word. more

Thank You 11/15/2011

I came to Northwest Motor Sport, looking for a nice big truck, and they had tons of them. I didn't really know what I wanted specifically, but their sales team was very helpful in helping me find the truck of my dreams. Thank you for all of your assistance. more

Love It! 10/25/2011

Bought a truck here, and I absolutely love it. Went to other dealers, but they couldn't offer me what Northwest Motor Sport could. Definitely recommend anyone to go here. more

Took the time to really help me. 10/24/2011

I went in to Northwest having just been abused by two other big dealerships. Northwest was the last stop on my list, and I almost didn't make the trip. I'm glad I did. What a refreshing change from the other two! They actually asked me what I wanted, took the time to go over the car. The deal was right, and they took the time to really help me. more

friendly, quick, and did their best to get me out 10/19/2011

The first time I brought my Silverado in here for service was about two years back, and found the dealership to be totally fine. I had to have the scheduled maintenance done (first oil change at 10,000!) The folks were friendly, quick, and did their best to get me out of the place so I could go to my job on time. more

Excellent 10/17/2011

Just bought a truck from Northwest Motorsport, where we received excellent and attentive customer service. They appear to have competitive pricing on all vehicles too. The buying process was pretty painless and fast. Our salesman, followed up with us after our purchase as well, which was much appreciated. more
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Additional information

  • Hours:

    Sun 10am-7pm, Mon-Sat 9am-8pm
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