VERY RUDE STAFF. they are nice while doing work on your car, but this place is ancient.... they have no files on hand, I called for a copy of a receipt in which i was told "" i'm busy i have other things to do but ill get to it sometime today"" so 5 days later no email or fax i call again and am met with a male who picked up and basically kept telling me what i did and didn't need. WHAT HAPPENED to CUSTOMER SERVICE. I cant help but feel my cash was slid under the table. he proceeds to tell me personal information on his staff about a death in the family and how he is short handed and that it would take a week to dig up the receipt from JULY mind you its OCT. NO Professional handles business like this, LIFE HAPPENS and i'm not you punching bag just because you are short staffed. also it took 2 weeks longer than estimated to fix my car. what a joke.