My wife wanted Italian for mother's day, so we decided to try something new. I wish we hadn't.
With regard to the food, it wasn't bad. Not stellar, but not bad. Probably a little better than the Olive Garden...
Where to start on the service? First, we had to fight the waitresses and bus boys to keep our plates. Every time they wandered past, it was an exercise to keep them from taking our food. Twice, the grabbed plates and stacked them while my daughter was still trying to eat.
At one point, my daughter was standing beside her chair and the waitress told her to sit down! I was shocked.
The final straw was when I took my daughter to the restroom. I had noticed the restrooms near the entrance and was headed that direction with her when the owner (manager?) asked me where I was going. He then proceeded to inform me that there were additional restrooms in another location. I thanked him for the information but since I was almost to my goal, continued to the first set I had seen. He blocked my way and said go to the other restrooms. I politely tried to move on to the restroom when he, in a loud voice, said those restrooms (which I had used earlier) were not available for our use. Not wanting to cause an issue, I used the restrooms indicated.
On the way out, he shouted across the dining room, ""How was the bathroom.""
Stated simply, I will never patronize this place again and recommend that no one else do so either.