Kindness Animal Hospital

I think this is the best animal hospital in the area. I have tried out a few others but Kindness Animal Hospital is wonderful. They have helped my dog, Max, through many illnesses, they answer my questions, they treat him nicely, and they really care about him. I feel the prices are very reasonable, considering the care we get for him. I am confident the Dr is knowledgable, up to date on the latest techniques and medical information, and is understanding of my concerns. The staff is equally stellar. If you are new to the area or unhappy with your current veterinarian, give Kindess Animal Hospital a try. You will love them and never go anywhere else! more

I have never written a review before but I was scrolling through something else and it led me here. This is the animal hospital I bring my pets to and I wouldn't bring them anywhere else.\r First of all, the front desk staff is nice, they are easy to talk to, and they are professional. The nurse that brings my dog into the room is fun and you can tell that all of them really like pets. \r There are several doctors here and my 2 favorites are Dr. Zolk and Dr. Moore, although I've seen them all and had good experiences with them all. Dr. Zolk has seen me through my share of crazy problems with my dog and he is always professional and caring. He diagnoses the problem, talks to me, and takes time to answer questions. I have never felt he was just looking for my dollar. He truly cares about the animals. He is up to date on the latest and doesn't recommend things that aren't needed- he has a reason for recommending the things he does. My cat is mainly seen by Dr. Moore and she is also kind and knowledgable.\r I once saw a pet rushed in on emergency (had been hit by a car out front) and the staff immediately brought the pet in and worked on it, without even knowing the owner. I think the prices they have are reasonable if you consider what you are getting- a kind veterinarian who knows what he is talking about, pain control when needed, and excellent service! more

Dr. Daphne brought us to Kindness and she truly provided a great vet experience but somewhere along the way we were traded to Erika Hoffeld. That is when everything started spiraling downwards. Things progressively got worst with regards to service. We showed up on time for our appointment and on average would have to wait 45 minutes before we were attended. Our latest visit, the administrative staff paged her 3 times over 25 minutes. At the 26th minute I offered to get her myself. Once she showed up I didnt even get an apology for her tardiness. Service now, when it is provided, is par, nothing to 'write home' about. The cost of the visit is ~300/dog ! So if you are lucky enough to get one of the good vets, you should be ok, but I would recommend you steer clear of Hoffeld. more

When I made arrangements for a ""medical board"" at this place, I expected my cat would receive competent care. Instead, they left him with the son of one of the vets -- who is NOT a licensed vet technician and was there without any supervision. This individual used the wrong syringe to give my cat insulin, resulting in a massive overdose. My cat was permanently, devastatingly brain damaged. The State Board found the owner, Marc Katz, in violation of the practice act. THESE PEOPLE WERE WORSE THAN CARELESS WITH THE LIFE OF MY PET. Thanks to them, his brain was basically destroyed. Never trust these people. I would not send my worst enemy to this place. I wish them on NO ONE and believe the lives of their patients are at risk. Pros: Nothing Cons: They overdosed my cat more

""Kindness Animal Hospital's veterinarian-owner, Marc Katz, was found in Violation of the Veterinary Practice Act by the Maryland State Board of Veterinary Medical Examiners in a case involving my cat, Toonces. THIS IS A MATTER OF PUBLIC RECORD, Maryland Docket 05-005.\r \r He was fined, placed on probation, and had his license suspended (although the suspension was ""stayed""). \r \r Dr. Katz left my cat in the care of his son -- instead of a licensed veterinary technician. His son used the wrong syringe to give my cat his insulin (according to their own admissions) and subsequently my cat was found hypoglycemic and having massive seizures -- classic symptoms of an insulin overdose! They never even called me to tell me what was going on -- instead, they dropped Toonces off at another hospital and left a note saying if my cat died they would come back to pick up his dead body the next day! \r \r In my opinion, they are dishonest, negligent, and incompetent. My cat was dramatically brain damaged when he left there, and never EVER recovered -- his injuries cost me thousands of dollars, but more importantly heartbreak and pain having to watch my poor Toonces live with this severe brain damage. If you love your pets, I beg you not to take them here!""\r Pros: Nothing Cons: Everything more

Kindness and especially Dr. Marc Katz have been treating all my animals for 8 years. Dr. Katz saved my dying dog when he was in a diabetic coma. He has taken excellent care of all my pets and I cannot recomend him highly enough. I recently saw a negative comment with someone dissatisfied with the service. The only possible thing I can imagine anyone complaining about are the fees. People accustomed to cut rate pet care might be annoyed at the fees at Kindness but this hospital is truly an example of ""you get what you pay for"". Kindness has a special accrediation for excellence awarded to only 14% of all animal hospitals in the country. When I have run in the front door with an emergency situation the staff spring into action that I have never seen anywhere except on TV shows. All the staff are highly trained and completely professional. All of the vets are excellent but Dr. Katz in particular is outstanding in the care he gives. I can only hope that anyone who may place a negative comment on this side about either Dr. Katz or Kindness Hospital will take the time to read my review. Pros: Excellent staff, high quality vets Cons: prices are not the lowest available more

Dr. Katz saved a cat of mine over a dozen years ago, not even knowing whose cat he was or if he would ever get paid. I drive past many vets to go to Kindness and highly recommend them. Pros: caring, professional, knowledgeable more

Left me feeling a lack of confidence in their staff. Rude front desk staff. Seem disorganized. The people don't seem to know what they are doing. Cons: Rude, Poor Quality, Disorganized more