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My Plumber Heating and Cooling

id: 39151378
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6897 Gateway Ct
Manassas, VA 20109

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7 (034) 571-2260
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Reviews
( 161 )
( 57 )
( 8 )
( 27 )
( 21 )

Best

John W. come to my home to check the operational status of two HVAC units as part of My Plumber's winter check-up. John was very courteous, knowledgeable and professional. He expl...

Worst

No issue with the quality of work. Cost was way more that expected and way more that what an internet search indicated it should cost. No receipt was provided. It was supposed ...

Satisfied Repeat Customer 8/19/2015

My Plumber was quick to fix our problem. more

Quick response and great service 8/18/2015

My Plumber Heating and Cooling were quick to send out a technician to fix the plumbing issue. more

Never received an emailed bill, as promised. 8/15/2015

Would like to receive an itemized bill, breaking out labor and material charges. Is that possible? After I receive that information, I'll give you my honest opinion. more


Excellent 8/14/2015

On time. Cleaned up after themselves. Very professional. more

Satisfied Repeat Customer. 8/13/2015

My Plumber Heating and Cooling has now done two jobs at our house. We were so pleased with the first that we called them up for the second. more

Technician was very efficient and thorough. 8/13/2015

The technician was very thorough explaining everything that he was doing and making suggestions for maintaining peak performance from our air conditioner. more

REPLACEMENT OF 3 TOILETS IN RESIDENCE 8/13/2015

Wayne Fishel did a wonderful job of replacing the three toilets in my residence. He arrived on time, worked diligently and made a very good job of the installation. He left the job clean and free of any other items. Wayne was well presented and is a professional of whom you should be proud. I have replied twice to your request on the star rating system but there must be a glitch, Jim Munro more

Fast response, knowledgeable personnel, but... 8/12/2015

You'll find a better deal with a smaller company that will do that same work. My Plumber quoted me $950 for repairs with 2 hours allotted. I then called a local plumber and his cost was $207 with a job completed in 30 min. Be smart, get several quotes before making a decision. more

First time customer, would recommend. 8/11/2015

My husband and I are first time customers and were very pleased with the service. more

Good work but expensive 8/11/2015

We called to simply have the drain snaked out and have him assess the garbage disposal. Recently we have had a lot of accumulation in the shower drain and need it cleared out every six months. when the technician arrived he was very polite and professional. Then he told us that it would cost almost $400 to snake out the shower drain. I told him that similar jobs were about $150-175 from other providers, plus whatever remaining time for the hour was left over for other services. When I apologized and said that we wasted his time, suddenly the fee came down to $275--still outrageously overpriced for a fifteen minute job--but since he was there and we needed the drain cleared, and he seemed very professional--we reluctantly agreed to pay. I can tell you that in spite of the fact that he did a good job, this was very overpriced. I don't know if they were just trying to rip us off because we live in an expensive zip code, but I won't call them again because they are obviously not competitively priced. more


The actual tech service was really good. 8/11/2015

My Plumber Heating and Cooling solicited my business promoting a service and evaluation. My only issue was that when the technician came to my house and was honest about the work he could do for the offer, I felt that I had been misled. I thought that he was really honest and knowledgeable, but that the extent and limits of the offer should have been made clear during the initial phone call. He still did an evaluation for us and gave us some helpful information. He was helpful and understanding when we decided not to do any work right away but were considering our options. If we do decide to do the work we will ask for him. more

I was very pleased with the installation of my new Furnace/heat pumps 8/10/2015

I would recommend My Plumber to others. There were fast and neat with the work they performed more

Top Notch Service 8/10/2015

Top Notch Service. Signed a contract for continuing service. more

Very pleased with all the steps in the process. 8/10/2015

I've had My Plumber do work previously. This time, I realized on a Sunday morning that I had a significant leak coming from a shower. When I called and explained, the woman went out of her way to fit me in, due to my circumstances. The man who came out to do the work appeared to do a thorough job, was friendly, and neat in his work. Everything worked out well and smoothly. more


Duct cleaning job. Well done! 8/9/2015

Great services techs. Only one suggestion, tech show a pic of vents before being being cleaned. Didn't of think of it at the time, would like to see a pic "after" more

Very pleased with My Plumber 8/9/2015

18 year old hot water heater stopped working. Called several vendors who either did not return calls and/or they were not available for 48-72 hours. My Plumber said they could come out the next day. We needed a new hot water heater. The service specialist was Robert R. Rob was very professional, polite and pleasant. He cleaned up afterward and was careful to check the installation before he departed. Cost was $2,500 (flat-rate). No breakdown of labor or cost of the hot water heater or materials per company policy. The new hot water heater had to be relocated in the storage room and Rob was at the house for six plus hours. Probably could had it done at less cost but we needed a hot water heater at the moment and not 48-72 hours later from some other vendor. Bottom line, we are pleased with My Plumber especially with Rob. more

Kept us informed on their progress during a very stressful experience. 8/9/2015

They were on the job each day of the repair and kept us informed as to the progress. They oversaw the subcontractors and relayed the info gathered by them. We would use My Plumber again, but hopefully not in the foreseeable future! more
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