My daughter called this company about a month before her scheduled move within Hialeah. The person who answered the phone gave her a quote and said they would drop off "green" plastic boxes a week beforehand. My daughter called to report she had not received the packing boxes. Whoever answered the phone couldn't find a record of the scheduled move, and transferred her to "Mark". Mark said he didn't like the "tone" of my daughter's voice. (Yes she was somewhat exasperated at having to start all over again, but was not rude.) When Mark heard she was a doctor, he went on a tirade about how she wasn't respecting him and ended the coversation with an obscenity. She would write this review herself, but, again, as a doctor, she does not have the time and her infuriated mother is doing the honors. Avoid these people.