We dropped off our tax preparation paperwork to Art Moore in late February. Tomorrow is April 15th. In the last week, we have called his office 5 times, and stopped by once, to find out when our taxes will be complete. No one has responded, nor do they seem to care or know where our return is located! Just this morning, the receptionist told me in a curt, rude tone, ""We have 3 stacks of paperwork to go through. I don't know where your paperwork is. Someone will call you when we find it."" Since no one contacted me, I called again this evening and was told, ?Mr. Moore has over 3000 customers, so he'll get to it when he gets to it."" I have never experienced such an unorganized, unprofessional operation. They don't seem to care, but we'll certainly take our business elsewhere!
Cons: Unorganized, unprofessional, unresponsive and unreliable
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