Mood Swings INC

Having never been to this salon before, I had no clue how to choose which stylist I wanted to schdule an appointment with when the girl asked (?) I took a gamble and said, " whichever one would be avail for my scheduled time." So, . . .April it was. A couple days later when I arrived for my appointment I had the pleasure of meeting April. She was fairly friendly (not overly so) but I swear I got the best haircut I've ever had! I should also add it was more than a fair price- $40. I might be the only female in the world that really hates visits to the salon. ( i really don't like to sit still that long and often describe it as torture) But for the first time, it was worth the result of how I looked when I walked out that day. Jumped online in need of finding Mood Swings phone number so I could attempt to make another hair appointment. Being a little after 7pm on a Wen eve I was thinking there was no way I'd, A) succeed in booking an appointment for the next morning or B) so much as even hear a live voice on the other end of the line called so late in the eve (w my fingers crossed) But to my surprise I got both! We'll see if the second time around proves to be as good as the first--- For whatever reason I feel the need to add that I am not one to write a "review" (re: any service or encounter in the past) and would consider it a waste of time. This girl earned it. more

I've been to Mood Swings several times, and i'm always a satisfied customer... except for the last visit. They have wonderful customer service, i always feel comfortable in the salon, and every haircut/waxing is perfect. The Manicure was not. I saw cecelia, and i was extremely dissappointed. She was not very personable... her personality just didn't seem to fit in with the rest of the salon AT ALL. And by the time i had gone about the rest of my day, grocery shopping and what-not, my nail polish was already chipping! And for a manicure i expect my nails to look like i've just gotten a manicure... they actually look worse than before i went in! I recommend Mood Swings to everyone i know... but not for nail services. I say, you get a better job at the nail salon inside Wal-Mart. And for much less money!!! Pros: Customer Service, Ambiance, Great haircuts Cons: Parking, Manicurist more

this was my first time in my whole life getting a massage (and im 50!!) and the girl talked to me the entire time-how rude i try not to be rude so i didnt want to tell her to shut up-but maybe this will get the point across for future customers!!! more

MY EXPERIENCE WAS HORRIBLE!!!! FIRAST OF ALL THE RECEPTIONISTS COMPLETELY MESSED UP MY APPOINTMENT AND WEREN"T INVITING AT ALL. AFTER 25 MINUTES OF WAITING I WAS FINALLY IN MY STYLISTS CHAIR. SHE WAS NICE AND HELPED ME DECIDE ON THE PERFECT HAIRSTYLE. THEN A REDHEADED GIRL WHO I THINK MUST HAVE BEEN THE MANAGER CAME DOWNSTAIRS AND STARTED YELLING AT MY STYLIST WHILE I WAS IN THE CHAIR, IT MADE ME FEEL VERY AKWARD AND UNCOMFORTABLE. WHEN THE REDHEADED SHE DEVIL FINALLY LEFT MY STYLIST WAS SO EMBARASSED SHE HARDLY SPOKE THE REST OF THE SERVICE! THE BOSSES OF THIS SALON COMPLETELY RUINED MY EXPERIENCE AND BECAUSE OF THEM I WILL NEVER GO BACK THERE!!!! Pros: NONE Cons: EVERYTHING ABOUT THAT TERRIBLY RAN SALON more

woahhh i was just at moodswings salon and the customer service was incredible. As i walked into the salon a tan and cute reseptionist greated me with a huge smile and then offered me several different types of drinks!!! he was very nice and friendly. I asked him for his name and said his name is STEVE... he was very nice and sociable and talked to me while my stylist got ready for me. My haircut and color turned out better than what I imagined, the staff was great and I urge everyone to go there!!! Pros: great customer service ( Steve) more

I loved my experience at Mood Swings Salon! The front desk people were attentive, talkative, and friendly, and offered me soda, water, coffee, or Aveda tea (delicious!). I loved my cut and color as well, and my stylist was adorable and easy to talk to. She listened to me, and after we talked, she came up with a great color for me that I hadn't even thought of! I can't wait to go back! As far as pricing goes, I don't think it's unreasonable at all, especially when my hair turned out so amazing! Pros: Friendly staff, good music, fun (and clean!) atmosphere Cons: none! more

I've been searching for someone who can deliver natural chic polished blonde. Not the chunky over processed blonde you see to often. Janessa has exceded my expections. Not only did she give me FLAWLESS color, she consulted with me for probably 15 minutes before we started. It's obvious she cares, and is knowledgable.She also gave me seriously the best blowout ever. The salon is on mill so the parking is a less then convient, but the front desk girl offered valadation. Once inside its got a great vibe, except for the loud music. I'm one happy blonde. Pros: caring professional stylist, fab blonde Cons: parking,volume more

I saw Jessica yesterday afternoon for a haircut and it went well. Jessica was very quiet and didn't seem to like talking so if you are a talker when you get your hair cut you might want to pick a different stylist. I brought with me some ideas of what I wanted to do with my hair but Jessica seemed a little reluctant to offer me her opinion. What I got didn't turn out quite the way I expected but I think I might like it anyway. I don't like how she styled it (too straight - no volume), but I can tell that it is a quality cut and I think that after I get done styling it my way it will look good. I'm not a very tactile person so the scalp and hand massage didn't do much for me but if you like that kind of thing it's a nice touch. I really liked the guy who worked at the desk. He was very friendly and talked with me for a bit about the book I was reading. The layout of the place seems kind of random and odd at first but as I was there longer, I realized that it brings a certain privacy to the place. The chairs are fairly far apart so your stylist can't spend all his/her time talking to the person next you (which has happened to me at other salons). The music seemed a bit loud to me, but once again it contributed to your privacy as you couldn't hear what was going on at the other chairs. I paid $55 for my cut which I believe is pretty average for the area. I wasn't pressured to buy any products at all. She just asked me if I had any questions about them. All in all, I think it was a good experience and I might go back but I think I'll try a different stylist. Pros: professional cut, privacy Cons: stylist was not personable more

The salon is very trendy - it looks like a loft in New York. Suzanne was my stylist & she was wonderful! I felt like a good friend was doing my hair instead of someone that I had just met. She listened to what I wanted done & then repeated it to me to make sure we were on the same page. She gave me exactly the hair cut that I wanted - no surprises! They give you a head/neck massage before washing your hair. Then, while the conditioner sits in your hair, they give you an arm & hand massage. So nice! Even though I live on the west side of Phoenix & it's a bit of a drive, I will go back to Suzanne for sure! The only downer is that I discovered that I am allergic to Aveda products so when I go back, I guess I'll have to take my one shampoo! Oh well, it was worth it! Oh, and first time customers only pay $40 for their haircut! Pros: Everything was great! more

I just went to Mood Swings for the first time because I read the good reviews on citysearch. The salon is very open and had a good welcoming when you go in. I got a hair cut and a coloring done by the hairdresser Amy. You get a beverage, hand massage, and can read good magazines. I got the perfect color and she curled my hair because I was going out to dinner. I love this place! Pros: Aveda products, hand massage Cons: Parking more

I LOVED THIS PLACE!! I couldn't believe how nice everyone was, especially for a high-end salon. The desk staff were sweet and honestly seemed to care that I was there, offered me tea and a hand massage while I waited! My stylist was professional but fun-- she went into detail about what she was going to do with my hair, and helped me to decide what I really wanted. All the employees there seemed like they were having fun, like they loved their job, but remained on task (taking care of ME!). I don't like to talk much while I'm getting my hair done, and my stylist seemed to catch on to that and let me be. She was a darling gal from Nebraska-- I think her name was Jessica? The prices were really reasonable for the level of service and follow up that I received-- I'm from the DC area, and any woman in her right mind who takes good care of herself knows that you can't get this high quality Aveda treatment and not pay a lot. (Lets face it, if you want a $14 haircut, go to Supercuts, and get what you pay for!) When my hair service was finished, my stylist (tactfully) recommended a brow wax and tint to match my luscious new color, and the aesthetician got me right in! When I got back to DC, my girlfriends were jealous of the hot new cut and color and the fact that I paid so much less than I usually do! HA! Keep up the good work, Mood Swingers..... You definitely sent my mood on an upward turn! BTW: Ever think of an East Coast franchise? :) Pros: Great staff, awesome communication, Aveda! Cons: Parking... but it IS downtown!! more

I just moved to Tempe about a month ago and needed to find a salon that "does it all." Mood Swings was recommended to me by a stylist at my former salon, which is a pretty upscale Aveda salon in another city. First, I called in for a leg wax and they were able to book me with Vanessa on pretty short notice. She was a sweetheart, and she did a fantastic job on my legs. I asked her for recommendations for a stylist who was good with wavy hair, and she gave me the names of 3 or 4 who she thought would be good for me. I booked an appointment for the following week with Steven. I was about a month overdue for a trim, and Steven did a great job trimming and shaping my hair. He's a very personable and funny man, and I loved being in his chair! I booked another appointment for next week with him for a color touch-up. The layout of this place is great, too -- very open and airy and not overcrowded. (I've been to a few places that seem to try to cram as many stylists into the space as possible). Also, I've read a few reviews on here about the "high" prices. Honestly, I thought the prices around this area would be quite a bit higher than they actually are. So, for the level of service and talent I received, I was fine with their prices. The main drawback for me, which doesn't really have to do with salon service itself, is the parking down on Mill. The first time I went, I managed to snag a meter right outside the salon. (Be aware, if you get a meter, the max time is 80 minutes -- good for waxing services, but may not be enough time for hair services or facials). The next time I went, there was a LOT of construction, so the closest parking lot was inaccessible and I had to park a few blocks away. The salon will validate parking for two hours at any of the "Park It" lots that are scattered around the Mill Ave. district, though, so once the construction is cleared, parking shouldn't be a huge issue. All in all, nothing but great service so far! Pros: Friendly, attentive and professional service, salon layout Cons: Parking more

It took me over 6 months of living in Phoenix to find a place to get my hair styled, and thank goodness I found Mood Swings. Chere gave me the most perfect cut, and the highlights she did are beautiful. I get more compliments on my hair now than I ever have. And because this salon uses only Aveda products, my hair always feels healthier when I leave than it does when I came in--even after it's been colored. Pros: Nearly everything. Cons: Parking. A little bit expensive. more

How did these people get so high up on the "best of" list? They are extremely overpriced for mediocre service. more

I am very pickey about my blonde highlights. They always have ended up too brassy or chuncky. I called Moodswings and they reccomened I see Amy. She was very professional, friendly and full of suggestions. Amy had so many styling tips and even reccomened a shampoo to help with my brassy blondes. I love my hair and can't wait to go back! more

I was having a hard time finding someone who knew how to cut and style my problem hair when I came across Mood Swings and found Suzanne! I haven't had anyone else at Mood Swings cut or style my hair because she is so awesome! I have had the chance to meet other staff and have observed them working with other clients, and have found them to be extremely professional, friendly, and helpful. For the area and for the salon itself, I think that their rates are totally reasonable. I definitely recommend Mood Swings to anyone looking for a professional stylist in a professional setting. Pros: Staff, very clean, nice selection of product, well laid-out Cons: Parking in the area for all businesses there is a bummer more

My sister, niece and I were in town for the weekend. We were attending a formal event and decided last minute to go to a salon. My sister wanted a cut and style, my niece wanted an updo and I wanted a pedicure. They were so nice and accommidating. My pedicure was wonderful. Daniella really took her time, was so nice and friendly. I left feeling like I had made a new friend in AZ. My niece and sister were equally pleased. I would definately visit this salon again. Pros: service, staff Cons: none more

We have been going to Mood Swings for more than 7 years now and are very happy and satisfied with the management and staff! My daughters and I go frequently for cuts and waxing. Abby is PHENOMENAL with us and she listens to what we want and ALWAYS delivers! We will continue being faithful customers to this Salon! Thanks for everything! Pros: Abby & Atmosphere! more

I have a lot of wirey grey hair, but you would never know it now. She is a genious with grey coverage.The salon is very young and hip, but there were some people there my age. Everyone was friendly and made me feel at ease. The best thing is: I didn't leave with mom-hair. Khristine really listened to me and gave me a hair cut that is modern, flattering, and easy to style. Pros: Khristine Cons: parking can be a challenge, the buiding is confusing more

Never in my life have I had a haircut I liked until I went to Mood Swings. I went in with a very specific idea of what I wanted, and Angie was so helpful in adapting the hairstyle to match my face shape, hair type, and styling habits. I don't trust anyone with my hair now except for Angie. The rest of the staff is very friendly and attentive. On my second appointment there was a bit of a wait (about ten minutes), but on my first visit they were ready for me right away. The only confusing part about this salon is the building--there are two parts of it. Apparently one part is the hair salon, and the other part is the waxing salon. However, if you go in the wrong part, they will politely direct you to the right place. The only reason I did not give Mood Swings a 10 is because of the prices--for me, $55 is a lot to pay for a haircut, but Angie does amazing work and I will be back again. There was absolutely no pressure to buy the products--Angie simply mentioned them and explained the benefits to me. She even wrote them down so I could come back and purchase them at a later time. All in all, it was a very good experience for me and I will be back! :) Pros: Nice, attentive staff Cons: Prices :( more