The guys at Monaco Tire are awesome. Their customers become repeat customers because it's obvious in speaking with them that they are honest about their work. They don't jack up their parts/labor prices, they're always courteous, and they'll work with your transportation needs if they can too. It's a family business instead of a conglomerate, so they treat you like a person, not an account or ""according to policy"". The only down-side I've ever experienced is if you go right after work or on weekend mornings, you sometimes have to wait to get your vehicle serviced due to their demand at that time. So go first thing in the morning, or at an off-time in the afternoon while most people are still at their desks. I recommend them without hesitation to everyone I hear who needs help with their vehicle.
Pros: Genuinely want to help, human instead of ""corporate"", good pricing, honest
Cons: They're so good that sometimes they're backlogged during parts of the day