Mission Plaza Cleaners

I recently moved offices and took my dry cleaning here (quite a bit of laundry - about $80 worth. I asked the woman to PLEASE not put pins in my clothing. That if they couldn't hang on a hander to simply fold them. She repeated back my requested and promised not to put pins in my clothing (some of my slik is very expensive and the pinholes ruin it). When I got my clothing back, (a) it wasn't very clean and (b) two expensive silk dresses I had were hanging ONLY by the pins, so that the pin holes had stretched out a bit. I talked to the woman about it and she denied remembering me ever asking to not have pins in my clothes and that the holes were 'no big deal'. She then refused to refund ANY of my money for the damage. Terrible place. I would not recommend it. more

Mission Plaza Cleaners denied any responsibility of damaging my wife's dress. The dress is size 0 light blue BCBG, and it had decorative diamonds in the front. The retail price is $889. On Feb. 16, I dropped of one dress and one skirt at this cleaner. On Feb. 23 around 2:30 PM, my wife and I went to pick up the dress and the skirt. It turned out that the dress is completely ruined--almost every decorative dimond fell off the dress and has gone. We tried to talk about the problem with lady at the store. She accepted that the decorations actually fell off during the cleaning process, but denied that they damaged the dress and declined any responsibility. Her argument does not make any sense and not at all acceptable. Cons: bad service, irresponsible more