Minneapolis Plumbing & Heating

id: 28166833
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Saint Paul, MN 55105

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(651) 395-7439
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Reviews
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( 4 )

Best

I used Mpls St.Paul Plumbing and Heating and the entire experience from calling to discuss my needs through their completing the project was professional, informative, respectful ...

Worst

Being charged $1,830 for a simple hook up of my sink and purchasing a garbage disposal is absolutely outrageous especially when the sink was already in place! I scheduled an a...

Thank you for your fine service. 6/21/2011

I appreciate the efficient, courteous response of the staff who answers the phone, in this case it was Jennifer. She listens carefully and responds quickly. Mark Skog installed a water heater for me a year ago, and I requested him for this last call to drain the water heater and make other repairs. He is a fine plumber. He knows his field, and does quality work. He is intelligent, well spoken, and pleasant to speak with. He explains the work he is doing to the customer, and answers questions, which is important to me. He leaves everything in order, and is very competent, patient, and calm while doing his work. I feel quite comfortable with Mark coming to my house. Thank you for your fine service. more

The technician was not only very competent, he was very friendly 6/17/2011

The technician was not only very competent, he was very friendly. So often, service technicians are missing the customer service concept; being able to explain the inner workings of the equipment in laymen's terms. The technician that serviced my furnace absolutely got it. He did an outstanding job. more

Surely recommend 6/16/2011

Thank you for making the job you did at my Mom's house a pleasure. I will surely pick your service again should I or my family require any sort of plumbing assistance in the future. more

I highly recommend 6/14/2011

Our furnace broke down, so we called the number left on the furnace by the previous owner of our house. I described the problem with the furnace and they were able to walk me through a process to clean the "filbet" (or something like that) - which worked - at no charge!! It turned out that the dust created by a home project had causes this part to be dusty, which was shutting down the furnace. It's not common to find a company willing to help, rather than charging $75 an hour for a simple process. Please note: I'm not saying that ALL furnace issues can be explained over the phone, but in this case, I highly recommend St. Paul Plumbing and Heating. more

very helpful 6/3/2011

Great- very helpful and friendly technician more

Very comfortable 6/1/2011

Very comfortable more

great 5/26/2011

great more

So much better than anyone else I have dealt with 5/24/2011

The level of professinalism is outstanding and I have already recommended you to several neighbors. more

Timely service 5/20/2011

Timely service, good prices. more

friendly 5/19/2011

Jason having completed a pre-job review corrected an install for the upstairs unit which is making a tremendous difference than if we had installed in the other location. Bryan was prompt, friendly, and attentive to details. more

Very pleased 5/18/2011

Technician was very knowledgeable and explained everything to me in detail. I will definitely use St. Paul Plumbing again. more

extremely pleased 5/17/2011

I was extremely pleased witht he service and qaulity of work. more

professional 5/13/2011

I wanted to drop you a line and tell you how impressed I was with the service that I recently received from your company. At 11:00 pm December 22nd, while washing clothes before a family trip to Taiwan to visit my son (teaching English), the floor drain started backing up. Literally the next day @ noon, I needed to be on my way to the airport with my wife and two son for a once-in-a-lifetime trip to Taiwan while a 24 year old friend of my son's was to watch the house, dogs, etc. I did not want to leave a mess, like a blocked drain (or whatever was the problem), for him along with the potential responsibility of scheduling, paying, etc. I called several companies that night and I received a call back from someone from your company (I am sorry but I forget his name) @ 6:15 am the next morning and he stated he could rescheduled your drain cleaner for 10:00 am that morning. I received a call from Alex @ 9:15 and he was on the way. Alex was in the house, working steadily and by 10:45 my problem was solved. Alex was prompt, professional, very customer-friendly, calm, and competent. We talked the entire time while he worked and it was the best + $300 I have spent in a long time. I work for the Minneapolis Public Works Department and I have oversight of many operations that directly affect/deal with the public. Therefore, I do know that complements at times come, few and far between, when exception servce is delivered. I also know that, these complements when delivered, are hugely appreciated by the management, but especially by the staff. Dave, I cannot say enough about your answer service folks (friendly, helpful, prompt, calm, etc.), the person that called me back from your company (I really apologize I forgot his name - I wrote it down and misplaced the paper with the trip and all) but he understood the situation with the timing, returned the call, prompt, professional, and then Alex (who I understand is a fairly newer employee for you, but in the drain cleaning business for many years) who as I said, far ex more

efficient and knowledgeable 5/11/2011

Your service man, Gene, is very efficient and knowledgeable. He did work in our house last fall, and we are pleased that he was the one to come back now. more

excellent job 5/9/2011

The plumber did an excellent job -- quick, efficient, and very skilled. He spotted a potential problem that was not the reason for my call and fixed it after discussing it with me. I was very pleased with the service I received. more

professional 5/6/2011

Quick, professional, personable - we'll definitely call again and recommend to our friends! more

considerate 5/4/2011

Pete Truhlar, was thorough, polite, considerate, detail-oriented. Just an overall very good experience with this plumber. Superb work. more

We are pleased 5/2/2011

We are pleased with the work and our serviceman was very personable, neat and efficient. more

Price Gouging 4/30/2011

This contractor charged $618 for a 30 minute outdoor spigot replacement. One part was all that was needed, wife okayed the credit card charge and when I called to complain the next day they would only agree to take 20 percent off. Has not shown up on the bill yet and its still $500 to replace one spigot, a part that could not have cost more than $50. When I questioned that, "Dave" said each job is book ? priced and the rate is not based on cost of parts or how long it took. Do not use this contractor unless you are prepared to feel ripped off. more

solution possibilities 4/26/2011

Mark was able to diagnose the problem and come up with solution possibilities for us to choose among. Then, the same day, he was able to make the necessary repairs/replacements. more
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Owner Message
  • Trusted Since 1918! Since 1918, we have been focused on providing the area's best home service experience. Every member of our team works hard, trains passionately and constantly look for ways to improve and get better every day. Together, we are 100% committed to providing unmatched comfort for our customers through the top notch services we offer, the superior workmanship we take pride in and the professional results that our reputation has been built upon.

Additional information
  • Neighborhoods: Summit Hill
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