Some of the doctors there are great, however, the office staff is very lazy and rude. They forgot to bill $10.00 at the time if my daughters last visit. I ended up receiving a bill in the mail a while later. I had called and okay-ed with a member of their billing team that i pay it at the time of my daughters next visit. I continued to received notices/bills & calling. I then finally called billing AGAIN (4th time) I was told to pay or i couldn't make an apt for my daughters 3 Year Checkup because no one had noted the account that i had called the 3 other times to ask/say it would be payed at her next visit. Needless to say I will mail the check for what is owed, but they will not see me or my daughter again NOR will they see any of my family or numerous families I had originally recommended.All who are having children in the next few months. We will all be going elsewhere. ( This from a family history of 7 Children over about 20 Years)......over a measly $10! There are only a few doctors worth seeing anyway & its not worth dealing with unpleasant faces, rudeness, and incompetence. If you are still going to go, go to the Mt.Sinai office for Dr. Hofilena or Dr. Lasner. Although the office staff is lacking, the nurses at Islandia are cold and don't seem to care that they are working with children
more