Michael's Furniture Warehouse

I was a Big Fan for 20 plus years, Bedroom sets, living room sets till now. I went and got a new wall unit for my home. the guys were on time and fast to get in and out. I was feeling good till one of the cabinets would not close. I called the store and it took about a week to gut to the right person. once I did they said they would order the replacement part and once it came in they would call me when someone would be out to fix my new unit. well two weeks almost three week went by and a girl called said my part was in and I could pick it up. I called for the girl to be out, called again and the girl told me no I would need to fix it myself that no one would come to fix it that I could pick the part up and do it myself. WOW what customer service I spend a lot of money with them and to be told someone would take care of me to be told no way deal with it myself. I told the person that they wold loose me as a customer the girl said good and hung up on me. I feel people should go to compa more

Was looking for some furniture for the new place and come across this place. more

I needed living room furniture months ago and was looking at citysearch for furniture stores, Michael's furniture came up but it had poor reviews so i skipped over it and went to a few other better-reviewed places in my area. i didn't really find anything so i decided to just keep the furniture i had for the time being because I didn't want to settle on something I didn't really like and i was feeling really irritated that i couldn't find anything i wanted. more

A friend of mine recommended this place to me when I moved and needed to get a new living room set, so I decided to give it a try. I had a few other places on my list and wanted to make sure I shopped around before making a purchase. Michael's was 4th on my list of 8 stores to visit... I didn't make it to store number 5! Not only did I find exactly what I wanted at Michael's but the prices were reasonable and the salesman who assisted me was very helpful. He helped me find a great entertainment center to go with my couches and I'm going back next week to pick out a dining room set. I'm sooooo thankful my friend told me about this place, I'm going to do all of my furniture shopping here from now on! more

I am recently divorced and moved back to Los Angeles 3 months ago. I was in need of furniture for my new apartment and was told to check out Michael's Furniture. Am I ever glad I did. Not only do they have a HUGE selection but they have the best prices on name brand furniture in all of Los Angeles. Trust me, I know. I looked at so many different places. The best part is that they are a family owned business and they made me feel as if i was a part of their family! Thank you Michael's Furniture for a great experience! more

As new homeowners, the little lady and I didn't have much extra money to spend on furniture since we spent pretty much ALL of it on the house... But we still needed a desk for our home office, a new addition that neither of us had in our old places. After looking around at lots of office supply stores and other furniture stores, we saw a commercial for Michael's and decided to try it out. more

Despite the other reviews here, I had a really positive experience at Michael's Furniture. My boyfriend and I just moved in together, and even though we both had furniture to bring to the new place, the living room stuff we had totally clashed so we ended up deciding to start from scratch. more

Before Michael's Furniture, I would have thought that quality and affordability could NOT be achieved under the same roof - at least not at a furniture store! But now that I have seen all that Michael more

After a few dismal trips to other furniture stores, my roommate and I decided to try Michael's for our new condo. We needed a sofa and coffee table because the stuff from our old apartment just didn't go with the size and layout of the new place. more

My husband and I recently decided to redecorate our home and needed new furniture. We found Michael's Furniture online and decided to give it a try. We could not be more please!! more

CUSTOMER SERVICE WAS WACK! I WALKED IN THE STORE NO ONE GREETED ME. THEY DIDNT EVEN SMILE! I WANTED HELP AND HAD QUESTIONS ON THIER MERCHANDISE , THEY TOTALLY IGNORED ME AND I WAS LEFT THERE FOR 20 MIN WAITING FOR SOMEONE TO COME HELP ME. more

I went into the Michael's looking for a sectional for my living room. I decided to come into this warehouse since I've been seeing the commercials so much recently amd thought I could find a good deal. Maybe it was because I was wearing jeans and flip-flops but I was TOTALLY ignored!!! I walked the entire warehouse and NOT ONE person greeted me. There was a woman who walked right by me, who I thought was another customer at first, then walked away and asked a family if they needed help with anything. They were seated at a counter and replied they were being helped already. She then continued to walk to a desk overlooking the warehouse and sat there. Wow!!! Was I not good enough to be approached???! Shouldn't people be polite if they want a sale?! Well, if anyone is looking for some good inexpensive furniture stores, go to LA on N. Western where the 500-600 block is located. I found a great sectional for only $600 and they will treat you much better in those stores. Good luck!!! more

My wife and I have been looking for a sectional, we bought a couch and love seat 14 years ago from Michaels and they have been a wonderful durable purchase. So we went back and they had exactly what we were looking for and the owner himself helped us. He was very helpful and honest with us and also helped with color selection on the pillows. We will tell all our family and friends about Michaels like we did before, it's nice to know there are still well ran family businesses that truly care about customer satisfaction that's why he has been in business 35 years. more

I was very pleased with Micheale's Furniture store, I was amazed by their hospitality and great service. We bought all our furniture from a very pleasant guy named Jack who has demonstrated great service and I have recommended to all of my friends and relatives to buy from them. Great bargains , affordable furniture.Thanks to that fruniture store now I am sitting on my wondreful sofa and enjoying my evening!!!!xoxoxoox more

My husband and I purchased a sectional from them and were told it would be delivered the following Saturday. They said they would call the day before to confirm time of delivery. They did not call. I called them Saturday morning and was told delivery would be made between 10am and 2pm. I waited until 2:45pm and when they did not show, I called. The girl that picked up told me they showed up at the appartment but since my husband did not answer his cell phone when they called, they left. I asked why they didn't call me or ask the onsite manager at the building to contact me? She had no answer. I was told they would return later. My husband called back and asked for a specific timeframe. She told my husband they would deliver brfore 10pm!!!! My husband drove to the store and asked the girl to show on his phone when they had called and left a message earlier in the day. She said she didn't know but she had called!??! At this point the owner(bald guy with less "overhead") goes up to my husband, points his finger right in my husband's face and starts yelling " You can't tak to my girl and call her a liar". My husband says to him "who the heck are you? take your finger away or I will shove it up your...." The owner says you gotta leave. My husband says, I will not what r u gonna do? He tells my husband he will have his guys throw my husband out. My husband tells him he is crazy and does not know how to help their customers. They have no customer service. He left. We finally got the couch at 6:30pm. All in all, they lie! Awful customer service and the owner is crazy. He acts like a clown on t.v. but in real life, he is truly crazy mad! more

DO NOT BUY ANYTHING FROM THIS STORE!!! This store does not even deserve 1 star. The worst company ever!!!! They sell junk furniture and on top of that they don't have any customer service. The sales person name Jack is a liar, and he's a pervert. They rip off customers, delivering used junk furniture. They sell junk furniture that's made of hazardous material. I already reported this company to the Federal Trading Commission. more

The salesman that sold this sofa to me told me after I asked him 3 times if the sofa was made completely of leather said that it was all leather. It is not. I asked him 3 times if the support was good. It is not. I was mislead by this salesman. The sofa that I sat on in the showroom did not sink down as far as the sofa does that I received. The vinyl material on the sides of the sofa are beginning to pull causing the material to no longer be flat but is now rippling from the back bottom corner up diagonally towards the front. The fabric material on the sides and bottoms of the seat cushions are beginning to ball up, similar to the way a sweater with begin to ball up, or pill. This tells me that the seat cushions are already beginning to wear prematurely, the material of a couch should not pill or ball up after only 2 months. The sofa is uncomfortable to sit on, I can feel the springs through the seat cushions. When I lift the seat cushions the springs are just below the fabric material more

Here is the problem: Pros: Pros at taking your money Cons: EVERYTHING..please read on: more

Entirely disappointing experience. The delivery people were at least nice. Pros: Good Prices Cons: Poor Customer Service, inablity to beleive the consumer more

I was really concerned about all the negative reviews. I spoke to the owner and his daughter about my concerns. Finally, I decided to make my purchase. The leather recliner was delivered on time. It came from a box. So far, so good. I will write again if there are any problems. more