I recently purchased a Pug for my fiancee named Mr.Snubbz and we have been going ever-since we first picked him up the staff here ginueally cares about your pet and it shows from the moment the secretary greets up until you actually see the doctor. The techs love to see Mr.Snubbz even just for routine checkups. The place is always clean and smells wonderful (unlike some pet hospitals). I would recommend anyone to bring their pet to this facility even if you are not in the general area, drive the extra few miles you won't regret it. THANKS DR. HANKINS!