Matina's Bridal

I have to say that I am very surprised and confused by reading the previous reviews. My first experience at this store was as a bridesmaid a few years back. I knew that when it was my time to chose a dress that it would come from Matina's. I purchased my wedding gown last month from Matina's and just ordered the bridesmaid dresses this past week. I have had nothing less than a pleasant experience each time I visited the store. I had a hard time deciding between two gowns so I went to the store multiple times to try them on. It was difficult to make a decision, but the ladies treated me as if I was their daughter. Each time the ladies there were extremely patient and helpful, especially the owner. She even pulled strings to get a dress for me that wasn't in the store. Overall, I had nothing but a great experience at Matina's and don't agree with the other reviews! I would highly recommend Matina's for exclusive gowns and excellent service! more

Thank you all so much for making my day extra special. more

I got married in August '06. My soon to be sister in law is now engaged and I looked Matina's up online and came across these comments. I had a good experience buying my dress there. I got a designer dress and some other accesories as well. Overall I was satisfied with the service. The day of my wedding I took my dress out and discovered the sash had been wrinkled during transport. Lily (the owner) dropped everything and rushed over to steam and tie the sash for me, where I was getting married. I was really appreciative! I don't think brides should be scared off by these comments. I'm sure every bridal shop has some horror stories it's a tough business. I think brides shoud take advantage of all dress shops to find that perfect dress. There selection was the best in the Cleveland area. If you don't like the shop, leave and go somewhere else . Don't let these comments prevent you from finding that perfect dress! Good luck! more

Both of my sisters bought their wedding gowns here, and we just went this past weekend for my dress. The entire staff was wonderful, so I am totally blown away by these negative comments. My middle sister and my mother went with us, as well as my sister's 18 month old baby (by the way who was cranky). Amanda was my consultant, and she helped me with great insight, helping me to find a dress that COMPLIMENTED my body. At first, I was looking at the mermaid dresses, because I am thin, and I thought it would show more curves. Well, Amanda and my sisters kindly pointed out that I do not have curves, thus I look like a stick figure, and by going with an A-line, I would look more proportioned. I let Amanda choose the next one, and it ended up being ""the one!"" AND, I know she just wasn't in it to make a big sale, because it ended up being one of the lower-priced dresses. Needless to say, Mira and Amanda were fabulous. Mira even remembered my middle sister, who was married 15 years ago. They even were sweet to my neice, who was very fussy. I also met the seamstress, who helped me discuss possible alterations to the dress to compliment my body further. The fabrics and quality of their dresses are also the most exquisite I have seen. I would highly recommend them to anyone looking for a unique and beautiful wedding dress! more

Selection of wedding gowns are so beautiful. Very rich looking, very stylish, the best selection ever. more

I have to say that I am very surprised and confused by reading the previous reviews. My first experience at this store was as a bridesmaid a few years back. I knew that when it was my time to chose a dress that it would come from Matina's. I purchased my wedding gown last month from Matina's and just ordered the bridesmaid dresses this past week. I have had nothing less than a pleasant experience each time I visited the store. I had a hard time deciding between two gowns so I went to the store multiple times to try them on. It was difficult to make a decision, but the ladies treated me as if I was their daughter. Each time the ladies there were extremely patient and helpful, especially the owner. She even pulled strings to get a dress for me that wasn't in the store. Overall, I had nothing but a great experience at Matina's and don't agree with the other reviews! I would highly recommend Matina's for exclusive gowns and excellent service! more

I selected my dress from Matina's it is a beautiful Vera Wang! I got an amazing price on it and they have taken very good care of me! 2 days after I put down a payment on the dress I thought maybe it wasnt the right one. I called up and was in tears, the OWNER said to come back in and try it on and if it isnt ""the dress"" then she would refund my money. I went back in and tried on the dress, i did not have an appointment or anything but they still took very good care of me! I decided it was the dress and we have ordered our bridesmaid dresses from there as well! They have been great to me and patient! No one was ever snobby or rude, and I have been there plenty of times without appointments. They really dont mind as long as you are flexible with them too! I think most of you have had a bad time is bc you are the SNOBBY BRIDES that go in there acting like you are better than everyone else. I think it is you with the problems not this bridal store! I have seen this be the case more than once! It is the bride and their attitude not the stores. I recommend Rada to every bride! She is AMAZING! more

After spending the day looking for gowns in the Beachwood Area, I can easily say that my experience at Matina's was the best. My consultant, Karen, was very helpful, friendly, and knowledgeable, however, was not overly fussy which I really appreciated. I never felt pressured to try on any dresses I did not like. Their dresses were all one of a kind and absolutely gorgeous. A dress for every personality. I am shocked by the terrible reviews that Matina's has gotten, as they are opposite of my experience. I would highly recommend this shop to anyone in the search for a wedding gown. more

It was a joy to work with Matina's. Every step was fun and exciting. Thank you!! more

I am extremely satisfied. I lost weight 2 days before my wedding and they fitted it perfectly. I loved it!! The ladies were so easy and nice to work with. They made the process of buying the most important dress so so smooth and easy. more

I would highly recommend Matina's because of their wonderful selection, patient, and kind customer service. I will tell all of my friends about my Matina's experience. more

I found my wedding dress at Matina's last year and they made sure it fit me perfectly! I wanted to add some beading to the lace on the top of my gown and the seamstress worked extra hard to capture exactly what i had hoped for! The dress turned out stunning! More importantly, I really appreciated their cooperation and professionalism. more

I found a beautiful Vera Wang dress at Matina's! It was reasonably priced and the service was great. The only problem I had was my veil, I had to send it back because the first one was not what I ordered, it took a long time to get in and was a bit over-priced. My dress and shoes though were amazing and very reasonable! more

My daughter had the alterations on her Rivini gown done at Matina's. Their selection of gowns is amazing, and I am sorry that we did not order the gown from them. We saw their selection, only after we had already ordered her gown:-(. They are professional and fun to work with, not to mention their work is beautiful and affordable! You can't miss by giving their shop a visit! \r \r Thank you again ladies! \r \r more

The customized service at Matina's is top notch--I recommend them to all brides-to-be! more

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I found my wedding dress at Matina's last year and they made sure it fit me perfectly! I wanted to add some beading to the lace on the top of my gown and the seamstress worked extra hard to capture exactly what i had hoped for! The dress turned out stunning! More importantly, I really appreciated their cooperation and professionalism. more

Everything was wonderful. Thank you all for making this experience so much fun. more

Best service and the dresses actually stay together throughout the night! They also fit which is kinda important! I wish thet would have done the Wedding I shot this past weekend. more

I recommend Matins's to any bride to be that wants an amazing dress ( they do have all price ranges) and wants to have a staff that is totally dedicated to each other and every bride. they have been amazing to me!! i went in there this summer to look at a dress for my upcoming June wedding and they were extremely helpful and i fund the dress of my dreams! i cant say enough about their selection of dress and dedication to every bride!!!! more