MRS Heating and Cooling

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66 E. Cr. 400 N.
New Castle, IN 47362

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(765) 836-4677
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MRS Heating and Cooling - New Castle, IN
MRS Heating and Cooling - New Castle, IN
MRS Heating and Cooling - New Castle, IN
MRS Heating and Cooling - New Castle, IN
Reviews
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Best

Had my AC serviced today by MRS. The technician,Mark,came out & serviced it. Mark is always professional,courteous, and friendly! I couldn't ask for better people than MRS! Highly...

Worst

All reviews seem positive

AC servicing 7/9/2018

Had my AC serviced today by MRS. The technician,Mark,came out & serviced it. Mark is always professional,courteous, and friendly! I couldn't ask for better people than MRS! Highly recommended! more

Emergency Service 6/18/2018

Service was prompt and professionally completed in a timely manner. Our Service tech. was knowledgeable about our equipment and identified the problem without haste and had us up and running in no time. His expertise and professionalism prompted us to enroll in the service agreement and discharge our previous company. more

MRS Heating and Cooling excellent work 5/25/2018

Kenny and Eric T. did an excellent job installing our new heat pump. Very professional and courteous. more

Extremely pleased 4/27/2018

The group of Kenny,Eric t,chase and Jeff were all very friendly and appeared to be trustworthy as I left the house a couple times without fear. They cleaned after they finished.they were polite and respectful. Refreshing to know these values are important when supplying this type of service. more

Heating Service 3/21/2018

Fast response. Professional service in dispatch and Jeff provided prompt and professional service. more

Jeff Nation's evaluation 12/9/2017

Jeff was on time. He was here when he said he'd be. He even called and said he could come early. He explained exactly what was wrong. He informed us of the cost before he proceeded. He gave us a choice of thermostats. He set the thermostat, and made sure we were completely satisfied before he left. He left everything clean, and was polite and courteous. more

Service call- Furnace not working 12/1/2017

Jeff nation did a thorough and comprehensive check of a furnace that had stopped working. He diagnosed and fixed the problem at minimal cost. Also called the manufacturer, waited on their help desk, and got their opinion on how to prevent this happening in the future. Pleasant conversation and obviously knowledgeable about his job. more

Would Not Call Anyone Else! 5/31/2017

I've used MRS for several years and they have always done me right. I always aski for Jeff N. because I have known him since he was about fourteen. He is a good man and he knows his stuff. more

Great service-good value 5/23/2017

I can always depend on MRS for all of my heating and cooling needs. Winter or summer, they are always ready keep things running smoothly! Thanks guys and girls! more

furnace service 5/3/2017

Jeff was very professinol Good fast service more

Best Service In Town 4/30/2017

Jeff Nation is our Service Pro. He is friendly and caring. He always puts our needs first. Jeff has worked on our furnaces for as long as we can remember. MRS is a great company. more

Customer service 4/27/2017

Jeff we appreciate you coming out to fix our air conditioner. You were very nice and respectful and you gave me alot of information thank you. more

Mark r 4/14/2017

Mark is always kind and professional. I have nothing but great things to say about each time I have had a service call done by him. more

service 3/2/2017

mark rucker. AWESOME !!!! more

Great workers 2/18/2017

Kim and Jeff are both very efficient, professional, and, friendly. I can count on them 'getting the job done'. more

Furnace repair 2/14/2017

JEFF FIXED OUR FURNACE VERY QUICKLY.Jeff was very knowledgeable on what he was doing.I would definitely recommend MRS. more

MRS Heating and Cooling 2/13/2017

I have worked with MRS for quite a while now and they are always on top of things. Eric is always polite and very professional. I would recommend them to anyone. more

Great service 2/13/2017

Very professional. Did a great job. more

Kudos 2/6/2017

Excellence in service through several years. Very thorough, personable, and persevering in troubleshooting of any issue(s), especially in critical/crisis situations. Their cadre of experienced service agents and expert staff are to be well commended for their teamwork. Various tiers of service provided, including their platinum level which has been more than adequate and worth the extra peace of mind, particularly whenever a major incident may need to be addressed immediately. Highly recommended by a much appreciative and well satisfied customer. A special shout out of thanks to Jeff today for continued outstanding service provided. Kudos to MRS and company! more

Excellent as usual! 2/2/2017

Jeff did a great job servicing our furnace as usual. He advised it was time to change the filters and went the extra mile to make ordering those filters a snap! The MRS team shows up on time and has even helped us out in emergencies. We are glad to have them nearby. more
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Owner Message

    • Air Conditioning

    • Heating

Additional information
  • Hours: Mon. - Sun. 24 Hours
  • Payments: Discover, Master Card, Visa
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