Lorden Oil Co Inc

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69 Fitchburg Rd
Ayer, MA 01432

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(978) 433-6685
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Best

I have a Lorden installed heating system in my home and the workmanship is great. They put a top-of the line system in the house that seems very efficient. I've also purchased m...

Worst

On auto delivery and ran out of oil last night. Called Lorden at midnight, got very rude response. Lordon charged us $200 for delivery and gave us only 100 gallons. Said we o...

Poor Oil Company with Bad Customer Service 11/30/2018

On auto delivery and ran out of oil last night. Called Lorden at midnight, got very rude response. Lordon charged us $200 for delivery and gave us only 100 gallons. Said we owed money, but we do not because we have always paid on time for over 10 years. Office called next day and was even more rude, said we owed for service contract which we paid last June. Because of that, they knowingly allowed us to run out of oil. They tried to blame it on computer glitch. That is outrageous and dangerous--letting us run out of oil in winter! We fired them and got a new service provider within an hour. more
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Poor Oil Company 11/8/2007

I am on automatic delivery and have ran out of oil twice in the last 7 months. Going to find a new company! more
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Great prices, great service, great installation 10/24/2005

I have a Lorden installed heating system in my home and the workmanship is great. They put a top-of the line system in the house that seems very efficient. I've also purchased my home heating oil from them on the pre pay plan the last 2 falls. I shopped around and found out that they had the best prepay price by far. I even needed oil before the program was slated to start and the owner picked up the phone and personally talked to me and gave me oil at my pre pay price which was lower than the August market price! It's good to see that small business owners still take time for customer service. more
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Good oil company 10/10/2005

Lorden Oil has competitive oil prices. They have a plan to lock in prices during the winter months. They have automated delivery service. Their customer service is good, and calls are always returned promptly. Service during the winter months has ever been a problem. They came out to service our furnace, the guy was on time, and very professional. A bill was sent after the work was done, and wasn't all that expensive. more
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Reliable Oil and Service 7/6/2005

Lorden Oil provides oil delivery and service at good prices. Their winter time contract pricing is very competitive, and service to date has been prompt and competitively priced. New customer discounts have been available in past years and were allowed to be applied to the winter time consumption contracts. Service calls have been answered promptly, even in the winter. more
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