Advertising is misleading. Dishonest company. Don't believe references to "artist" and "expert". Laborers passed as "artists", are really underpaid, disadvantaged young men coming from our borders to learn a skill. I paid a premium for what I thought I was getting, yet owner, Mike Schram pays cheap for what he gets to pass on to you. Well, it seems there is at least one kind of artist in the mix and it's the guy pocketing the big wallop between expensive and cheap.
The job: Mistakes were made ...and corrected. I was told they had never done a job like mine and that was why the mistake that caused them to have to do 1/3 over again. It was square cut tile around a pool deck and patio. hmmmm? There was no "on job" supervisor, so I was it. The workers were hardworking and willing to please. They were learning from their apprentice type mistakes. I had to cancel four days appointments to stay around and supervise these young men. Only one spoke English. The seal went on and it rained within one hour. Not sure if I will get a reseal yet. With the rain, I am seeing one drainage run that is not working now.
Mike does not give off the impression that he is a man of integrity. Where I put my money is very personal to me. If I get a call back from him, I will ask him in more depth about where my money went. Does he provide health insurance for these workers. (I understand he doesn't provide insurance benefits to the sales reps, either, but he does keep promising that its coming) Do these young men have green cards? Sales rep says the hired laborers are paid flat rate per job. The job was suppose to take 4 days. It took 5.5 days. Did the laborers get paid more, with the extra time it took while they were learning how to do this unfamiliar job unsupervised?
The way Mike operates his business is just wrong as he is taking advantage of a situation....and having me pay of it. Sometimes the line betwe