My husband and I have been trying to find a good Mexican restaurant in this area, and sadly, this was NOT the place. To start, I called the restaurant to place a take-out order and ordered two Combo #3's, one with a chicken enchilada and the other with a beef enchilada. I also ordered chips and guacamole. When my husband returned home with the order, we found only one meal inside - and it was grossly unappealing. (I attached a picture of the untouched meal in the photo section above). There was a soggy taco (so soggy that the shell wouldn't break - only tear), a small slop of rice & beans, and a beef enchilada with beef that was ground so fine it looked like wet dog food (and didn't taste much better, frankly). The side of ""guacamole"" was MAYBE a quarter to a half of an avocado, diced up and semi-mashed, with no tomatoes, onions or anything, and spread over a huge mound of shredded lettuce - not so tasty and barely enough for the small bag of about 11 chips included with the guac. After discovering the missing meal, I called Las Lomas back, and told the same woman I spoke with before that we were missing a meal. I asked that the other meal be delivered, since my husband already drove out to pick up the order. The woman proceeded to argue with me, telling me I only ordered one meal. I basically repeated our original conversation to her verbatim, hoping to jog her memory, but she wouldn't budge. I finally asked for the manager, and she put me on hold for no less than 10 minutes, while I could hear her chatting with someone in the background, until she finally got back on the phone. At that point, she relented (without ever handing me over to a manager) and agreed to have the other meal delivered. I had to repeat what Combo # it was THREE times before she got it right, and she spoke perfect English, so there should have been no communication problem! She then took down the wrong credit card number and had to call me back a few minutes later to get me to repeat it. They didn't even offer to comp the remainder of the meal. So, in sum, we spent a ridiculous amount of time trying to get a simple meal, and what we ended up getting was NOT good. The cherry on top of all this was that my husband and I both woke up sick in the middle of the night, indicating the food was bad on multiple levels. Ugh, I will definitely not be back to this place!
Pros: Not a single one. Fine, one - they deliver.
Cons: Crazy-horrible service and nasty food.
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